Customer Service Coordinator
ID pracovní pozice
269712
Zveřejněno
06-dub-2026
Servisní linka
GWS Segment
Typ role
Plný úvazek
Oblasti zájmu
Služby Zákazníkům
Pracoviště
Remote - US - Remote - US - United States of America
About the Role: 

As a CBRE Customer Service Coordinator. you will provide information and resolve day-to-day issues in response to inquiries about products and services. 

This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve  customer inquiries or concerns.
 
What You’ll Do:
  • Answer incoming service requests, via phone, chat, email & online requests. Respond to customer inquiries and concerns. Escalate, as necessary. 
  • Generate and follow up on service request work orders for completion. 
  • Schedule meetings and coordinate logistics as needed. 
  • Update company systems, customer service databases, and spreadsheets.
  • Contact customers for updated information, as necessary. 
  • Run and distribute various ad hoc reports for review. 
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge. 
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
  • Evaluate and select solutions from established options.
  • Impact through clearly defined duties, methods, and tasks are described in detail.
  • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
  • Deliver own output by following defined procedures and processes under close supervision
What You’ll Need: 

  • High School Diploma or GED with up to 2 years of job-related experience. 
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. 
  • Strong organizational skills with an inquisitive mindset. 
  • Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary for the Customer Service Coordinator position is $17 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. 
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CBRE GWS
Globální řešení pro pracoviště (GWS) společnosti CBRE spolupracuje s klienty na tom, aby nemovitosti byly významným přispěvatelem k produktivitě a výkonnosti organizace. Náš model správy účtů je jádrem našeho přístupu zaměřeného na klienta k poskytování integrovaných realitních řešení. Každému klientovi je přiřazen specializovaný vedoucí pracovník a je podporován regionálními a globálními zdroji s využitím nejrobustnější platformy v oboru. CBRE GWS poskytuje našim klientům konzistentní, měřitelně lepší výsledky v každé fázi životního cyklu, a to napříč odvětvími a geografickými oblastmi.

Přejít zpět