Customer Service Coordinator
Job-ID
269712
Publiceret
06-apr-2026
Afregningslinje
GWS Segment
Stillingstype
Fuldtid
Interesseområder
Kundeservice
Geografisk position(er)
Remote - US - Remote - US - United States of America
About the Role: 

As a CBRE Customer Service Coordinator. you will provide information and resolve day-to-day issues in response to inquiries about products and services. 

This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve  customer inquiries or concerns.
 
What You’ll Do:
  • Answer incoming service requests, via phone, chat, email & online requests. Respond to customer inquiries and concerns. Escalate, as necessary. 
  • Generate and follow up on service request work orders for completion. 
  • Schedule meetings and coordinate logistics as needed. 
  • Update company systems, customer service databases, and spreadsheets.
  • Contact customers for updated information, as necessary. 
  • Run and distribute various ad hoc reports for review. 
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge. 
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
  • Evaluate and select solutions from established options.
  • Impact through clearly defined duties, methods, and tasks are described in detail.
  • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
  • Deliver own output by following defined procedures and processes under close supervision
What You’ll Need: 

  • High School Diploma or GED with up to 2 years of job-related experience. 
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. 
  • Strong organizational skills with an inquisitive mindset. 
  • Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary for the Customer Service Coordinator position is $17 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. 
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CBRE GWS
CBRE Global Workplace Solutions (GWS) samarbejder med kunder om at skabe synergi mellem fast ejendom samt levering af ydelser, der øger organisationsproduktiviteten i dagligdagen. Vores account management-model er kernen i vores kundecentrerede tilgang til levering af integrerede ejendomsløsninger. Hver kunde får tildelt en dedikeret leder og understøttes af regionale og globale ressourcer, der udnytter branchens mest robuste platform. CBRE GWS leverer konsekvente, målbart overlegne resultater for vores kunder i alle faser af livscyklussen og på tværs af brancher og geografiske områder.

Gå tilbage