Customer Service Coordinator
ID lavoro
269712
Pubblicato 
06-apr-2026
Settore di attività
GWS Segment
Tipo di lavoro
A tempo pieno
Aree di interesse
Assistenza Clienti
Luogo/hi
Remote - US - Remote - US - United States of America
About the Role: 

As a CBRE Customer Service Coordinator. you will provide information and resolve day-to-day issues in response to inquiries about products and services. 

This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve  customer inquiries or concerns.
 
What You’ll Do:
  • Answer incoming service requests, via phone, chat, email & online requests. Respond to customer inquiries and concerns. Escalate, as necessary. 
  • Generate and follow up on service request work orders for completion. 
  • Schedule meetings and coordinate logistics as needed. 
  • Update company systems, customer service databases, and spreadsheets.
  • Contact customers for updated information, as necessary. 
  • Run and distribute various ad hoc reports for review. 
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge. 
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
  • Evaluate and select solutions from established options.
  • Impact through clearly defined duties, methods, and tasks are described in detail.
  • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
  • Deliver own output by following defined procedures and processes under close supervision
What You’ll Need: 

  • High School Diploma or GED with up to 2 years of job-related experience. 
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. 
  • Strong organizational skills with an inquisitive mindset. 
  • Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The salary for the Customer Service Coordinator position is $17 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. 
CBRE GWS
Global Workplace Solutions (GWS) di CBRE collabora con i clienti per fare del settore immobiliare un contributo significativo alla produttività e alle prestazioni delle organizzazioni. Il nostro modello di gestione dei clienti è al centro del nostro approccio incentrato sul cliente volto a offrire soluzioni immobiliari integrate.


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