As a CBRE Workplace Experience Sr. Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do:- Act as the first point of contact for the facility, greeting everyone with a welcoming demeanor and issuing visitors’ and employee badges according to security protocols.
- Manage janitorial or maintenance work orders as needed, addressing issues directly with vendors or staff.
- Acknowledge and provide solutions to feedback, inquiries or complaints from employees, guests, and co-workers, escalating them to management when necessary.
- Provide comprehensive support for the workplace team, including office supply management, meeting coordination, and room booking support.
- Follow property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building.
- Distribute event orders and schedules to vendors and team defining event specifics. Create timelines and floorplans for set-up, event flow, and event set up and tear down details.
- Oversee pre-event client planning meetings. This includes acquiring vendors, menu planning, theme and decor, budgets, etc. Support event communication when needed.
- Key contact for day of the event. Ensure seamless event delivery by the events operations team and vendors. Responsible for on-site coordination. Confirm load in, set up time, and verify a certificate of insurance is on file.
- Support events team with execution. Direct event set-up and tear down, welcoming guests, supporting attendee and speaker requests etc.
- Manage inbound event ticket requests as assigned.
- Availability for overtime and evening hours may be required depending on the event calendar.
What you’ll need
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Experience: High School Diploma or GED with 3+ years of experience in office administration, workplace operations, or hospitality.
Technical Proficiency: Advanced knowledge of Slack and Google Docs. Experience with Jira and Visitly is a major plus.
Communication: Ability to explain detailed and complicated information clearly and concisely within the team.
Mindset: A service-first, inquisitive mindset with the ability to work independently and adapt quickly in a fast-paced environment.
Why CBRE?
A culture of respect, integrity, service, and excellence crafts our approach to every opportunity
Find out more
Pridajte sa k našej komunite talentov
Keep up to date with exciting career
opportunities and the latest news.