Process Improvement Consultant
ID Công việc
268029
Đã đăng
31-Tháng 3-2026
Đường dây dịch vụ
GWS Segment
Loại vai trò
Toàn thời gian
(Các) Địa điểm
Redmond - Washington - United States of America
About the Role:
As a CBRE Process Improvement Consultant, you will plan, organize, and monitor the pre-implementation of small to medium-sized deliverables and process improvement initiatives. This job is part of the Continuous Improvement & Client Performance function. They are responsible for reducing the risk of defects in all products and processes.
What You’ll Do:
- Identify, research, solution, propose, pilot, implement, and monitor digital solutions for one of the largest corporate campuses in the world.
- Understand Microsoft stack and solutions built on that stack (including but not limited to Azure Offerings including IoT, Power Platform Tools, Dynamics 365, Microsoft 365, etc).
- Maintain knowledge and ability to navigate and support digital security, privacy, accessibility reviews for Hardware and Software.
- Organize, develop, prioritize, and manage resources to deliver high quality, testable and scalable software & hardware solutions within established timelines.
- Proactively lead and solicit the involvement of other project stakeholders (e.g., managers, developers, product managers, end users) to ensure implementation satisfies functional requirements.
- Using program and project management methodology manage and lead project scoping and scheduling; tracks progress of individual tasks and alerts executive management and stakeholders of concerns meeting schedules.
- Develop program materials, including client and company brand compliance
- Work with other teams to manage alignment between company processes and business objectives to optimize performance.
- Coordinate with process and technology managers to define technology requirements.
- Develop and maintain process development and optimization programs. Update documentation of process overviews, details, and process flows.
- Make process design and development recommendations to standardize, improve, or redesign processes to meet business needs.
- Research and resolve issues identified in the processes and systems of a client’s organization.
- Design and implement new processes to improve service delivery and ensure cost-effectiveness.
- Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
- Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
- Impact a range of customer, operational, project, or service activities within own team and other related teams
- Work within broad guidelines and policies.
- Explain difficult or sensitive information.
What You’ll Need:
- Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Green Belt Lean Six Sigma Certification required.
- Program Management
- Project Management
- Logistics Technology
- Building Management Technology
- Information Technology
- Ability to exercise judgment based on the analysis of multiple sources of information.
- Willingness to take a new perspective on existing solutions.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
- PmP or PgmP a plus
CBRE GWS
CBRE Global Workplace Solutions (GWS) hợp tác với khách hàng để đưa lĩnh vực bất động sản trở thành một đóng góp quan trọng vào năng suất và hiệu suất của tổ chức. Mô hình quản lý tài khoản khách hàng của chúng tôi là trọng tâm trong phương pháp tiếp cận lấy khách hàng làm trung tâm để cung cấp các giải pháp bất động sản tích hợp. Mỗi khách hàng được giao phó cho một cán bộ chuyên trách và được hỗ trợ bởi các nguồn lực khu vực và toàn cầu, tận dụng nền tảng mạnh mẽ nhất trong ngành. CBRE GWS mang lại kết quả nhất quán, có thể đo lường được cho khách hàng của chúng tôi ở mọi giai đoạn của vòng đời và trên khắp các ngành cũng như khu vực địa lý.
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