Process Improvement Consultant
ID de la solicitud
268029
Publicado
31-Mar-2026
Línea de servicio
GWS Segment
Tipo de función
Tiempo Completo
Ubicaciones
Redmond - Washington - United States of America
About the Role:
As a CBRE Process Improvement Consultant, you will plan, organize, and monitor the pre-implementation of small to medium-sized deliverables and process improvement initiatives. This job is part of the Continuous Improvement & Client Performance function. They are responsible for reducing the risk of defects in all products and processes.
What You’ll Do:
- Identify, research, solution, propose, pilot, implement, and monitor digital solutions for one of the largest corporate campuses in the world.
- Understand Microsoft stack and solutions built on that stack (including but not limited to Azure Offerings including IoT, Power Platform Tools, Dynamics 365, Microsoft 365, etc).
- Maintain knowledge and ability to navigate and support digital security, privacy, accessibility reviews for Hardware and Software.
- Organize, develop, prioritize, and manage resources to deliver high quality, testable and scalable software & hardware solutions within established timelines.
- Proactively lead and solicit the involvement of other project stakeholders (e.g., managers, developers, product managers, end users) to ensure implementation satisfies functional requirements.
- Using program and project management methodology manage and lead project scoping and scheduling; tracks progress of individual tasks and alerts executive management and stakeholders of concerns meeting schedules.
- Develop program materials, including client and company brand compliance
- Work with other teams to manage alignment between company processes and business objectives to optimize performance.
- Coordinate with process and technology managers to define technology requirements.
- Develop and maintain process development and optimization programs. Update documentation of process overviews, details, and process flows.
- Make process design and development recommendations to standardize, improve, or redesign processes to meet business needs.
- Research and resolve issues identified in the processes and systems of a client’s organization.
- Design and implement new processes to improve service delivery and ensure cost-effectiveness.
- Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
- Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
- Impact a range of customer, operational, project, or service activities within own team and other related teams
- Work within broad guidelines and policies.
- Explain difficult or sensitive information.
What You’ll Need:
- Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Green Belt Lean Six Sigma Certification required.
- Program Management
- Project Management
- Logistics Technology
- Building Management Technology
- Information Technology
- Ability to exercise judgment based on the analysis of multiple sources of information.
- Willingness to take a new perspective on existing solutions.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
- PmP or PgmP a plus
CBRE GWS
CBRE Global Workplace Solutions (GWS) trabaja con los clientes para hacer que los bienes raíces sean un aporte de contribución significativo para la productividad y el rendimiento de la organización. Nuestro modelo de gestión de cuentas es la base de nuestro enfoque centrado en el cliente para ofrecer soluciones integradas de bienes raíces. A cada cliente se le confía un líder dedicado y cuenta con el respaldo de recursos regionales y globales, aprovechando la plataforma más robusta de la industria. CBRE GWS ofrece resultados consistentes y notablemente superiores para nuestros clientes en cada etapa del ciclo de vida, y en todas las industrias y geografías.
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