Operations Management Manager (Remote)
ID do trabalho
264774
Publicado
09-Mar-2026
Linha de serviço
GWS Segment
Tipo de função
Período integral
Localização(ões)
Charlotte - North Carolina - United States of America, Dallas - Texas - United States of America, Indianapolis - Indiana - United States of America, Orlando - Florida - United States of America, Portland - Oregon - United States of America, Salt Lake City - Utah - United States of America, St. Louis - Missouri - United States of America
About the Role:

As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

What You'll Do:
  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Owns account governance, maintaining accurate processes, trackers, documentation, SharePoint sites, folders, and org charts.
  • Manages initiative trackers and supports the Account Business Plan by monitoring goals, progress, risks, and deliverables.
  • Partners with the Data Analyst to gather data, validate accuracy, and prepare ongoing reporting and insights.
  • Leads account communications, including newsletters, announcements, and written updates.
  • Plans and executes town halls and leadership meetings, including deck creation and coordination.
  • Drives employee engagement initiatives and ensures all client-facing materials—including QBRs—are polished, consistent, and high-quality.
  • Oversees onboarding and serves as the go‑to support resource for team members and managers.
  • Leads manager meetings, aligns priorities, and converts concepts into clear, actionable plans.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
  • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You'll Need:
  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills with a strong inquisitive mindset.
CBRE GWS
A CBRE Global Workplace Solutions (GWS) trabalha com clientes para tornar o setor imobiliário um contribuinte significativo para a produtividade e o desempenho organizacional. Nosso modelo de gestão de contas está no centro da nossa abordagem centrada no cliente para oferecer soluções imobiliárias integradas. Cada cliente é atribuído a um líder dedicado e é apoiado por recursos regionais e globais, aproveitando a plataforma mais robusta do setor. A CBRE GWS oferece resultados superiores consistentes e mensuráveis para nossos clientes em todas as etapas do ciclo de vida e em todos os setores e regiões.