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As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Owns account governance, maintaining accurate processes, trackers, documentation, SharePoint sites, folders, and org charts.
• Manages initiative trackers and supports the Account Business Plan by monitoring goals, progress, risks, and deliverables.
• Partners with the Data Analyst to gather data, validate accuracy, and prepare ongoing reporting and insights.
• Leads account communications, including newsletters, announcements, and written updates.
• Plans and executes town halls and leadership meetings, including deck creation and coordination.
• Drives employee engagement initiatives and ensures all client-facing materials—including QBRs—are polished, consistent, and high-quality.
• Oversees onboarding and serves as the go‑to support resource for team members and managers.
• Leads manager meetings, aligns priorities, and converts concepts into clear, actionable plans.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.