Operations Management Manager (Remote)
직무 ID
264774
게시됨
09-3월-2026
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Charlotte - North Carolina - United States of America, Dallas - Texas - United States of America, Indianapolis - Indiana - United States of America, Orlando - Florida - United States of America, Portland - Oregon - United States of America, Salt Lake City - Utah - United States of America, St. Louis - Missouri - United States of America
About the Role:
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.
This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.
What You'll Do:- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Owns account governance, maintaining accurate processes, trackers, documentation, SharePoint sites, folders, and org charts.
- Manages initiative trackers and supports the Account Business Plan by monitoring goals, progress, risks, and deliverables.
- Partners with the Data Analyst to gather data, validate accuracy, and prepare ongoing reporting and insights.
- Leads account communications, including newsletters, announcements, and written updates.
- Plans and executes town halls and leadership meetings, including deck creation and coordination.
- Drives employee engagement initiatives and ensures all client-facing materials—including QBRs—are polished, consistent, and high-quality.
- Oversees onboarding and serves as the go‑to support resource for team members and managers.
- Leads manager meetings, aligns priorities, and converts concepts into clear, actionable plans.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
What You'll Need:
- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset.
CBRE GWS
CBRE Global Workplace Solutions(GWS)는 고객과 협력하여 부동산이 조직의 생산성과 성과에 의미 있게 기여할 수 있게 합니다. 당사의 계정 관리 모델은 통합된 부동산 솔루션을 제공하는 고객 중심 접근 방식의 핵심입니다. 고객사마다 전담 리더가 배정되며, 업계에서 가장 강력한 플랫폼을 활용하여 지역 및 글로벌 리소스의 지원을 받습니다. CBRE GWS는 전 산업과 지역에 걸쳐 수명 주기의 전 단계에서 고객에게 일관되고 측정 가능한 탁월한 결과를 제공합니다.