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About the role:

The Datacenter Automation Systems (DAS) team is committed to the successful implementation of autonomous vehicles, semi-autonomous vehicles, and permanently placed equipment throughout multiple datacenters. CBRE is seeking full-time, permanent, mid-level Datacenter Automation Systems (DAS) Technical Writer with experience creating operational procedures, best practices, building operations, construction, and on-site safety products for robotic automation. The Technical Writer will report to the Client-approved location:

●      Moncks Corner, SC

●      Council Bluffs, IA

The Technical Writing requirements may vary according to Client-determined assignments, but most content relates to design specifications, construction practices, operational safety and automation best practices at the Client's data centers. This position is part of a multi-disciplinary team creating highly technical training and documentation for Automation Systems to be used in Data Centers. The individual will collaborate with project engineers, CAD/BIM Operators, project managers, and other technical writers. Ideal candidates must be comfortable communicating regularly via video conference, email and internal ticketing systems.

What you'll do:

• Plan, develop, edit, and create advanced content for the documentation of software applications and hardware environments.
• Utilize and create templates for standardizing system documentation. Prepare reference material for developers and end users.
• Use docs-as-code (Markdown) to publish technical documentation to team website
• Create and maintain team sites for documentation repositories
• Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
• Conduct research and interview Sr. technical and business personnel, Update existing user manuals to be up to date with product technologies and production methods.
• Copy edit and quality assurance of operational procedure documentation to ensure writing standards are being used.
• Utilize professional experience to implement and interconnect communications such as presentations, drawings, graphs, charts, videography, etc.
• Validate the accuracy of existing documentation.
• Provide ad-hoc technical assistance to Sr. managers and other key members of the application development team.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.
• Conduct independent research and work with internal / external global teams to produce or revise documentation that follows the client’s global standards and is easily understood by the intended audience.
• Facilitate periodic reviews to ensure documentation stays up to date.