Helpdesk Executive
Job-ID
265672
Veröffentlicht
11-Mär-2026
Arbeitszeit
Vollzeit
Bereich
Facility Management, Immobilienverwaltung
Standort(e)
Chennai - Tamil Nadu - India
  • Respond to incoming calls, emails, and messages related to service requests or issues.
  • Log all queries and complaints in the helpdesk system.
  • Provide first-level troubleshooting and guidance to users.
  • Assign and escalate unresolved issues to relevant teams.
  • Follow up on open tickets until closure.
  • Maintain daily reports of calls, issues, and resolutions.
  • Ensure customer satisfaction through timely and professional support.
  • Coordinate with internal departments for quick problem resolution.
Zurück