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Key areas:

• Communication Skills – Both verbal and written communication need improvement for professional interactions.
• Transport Operations Handling – Candidates should have practical experience in managing end-to-end transport operations, including vendor coordination and route planning.
• MS Office Proficiency – Strong working knowledge of Excel (formulas, reporting), PowerPoint (presentations), and overall MS Office tools is essential.
• MoveInSync Knowledge – Familiarity with the MoveInSync platform is important for handling automated transport tracking and planning.
• Complaint Handling – Ability to handle and resolve employee/vendor transport complaints professionally and efficiently.
• Escalation Handling – Proactive in escalating unresolved issues and ensuring timely closures.
• Vehicle Compliance – Basic understanding of vehicle documentation, compliance checks (RC, insurance, permits, etc.), and ensuring vendor adherence to safety norms.
• Reports - Daily / weekly & monthly.