Assistant Facilities Manager
ID Công việc
265127
Đã đăng
09-Tháng 3-2026
Đường dây dịch vụ
GWS Segment
Loại vai trò
Toàn thời gian
(Các) Địa điểm
London - England - United Kingdom of Great Britain and Northern Ireland
About the Role:
As our new Facilities Supervisor, you will be the operational backbone of a prestigious CBRE client office in London, delivering exceptional Hard and Soft Facilities Management directly to the occupier. Beyond your local client site, you will act as a key player within our broader global workplace team, collaborating with and supporting FM colleagues across all regions of the world to drive global initiatives.

Despite the high-profile nature of the client site, we pride ourselves on a relaxed work environment, a collaborative team bond, and a genuine commitment to work-life balance. This is a highly visible, hands-on role where you will actively partner with site technicians to practically resolve issues (which includes occasional weekend work). 


What You’ll Do:

Operations & Service Delivery
  • Hands-on Diagnostics: Actively assist site technicians with in-house maintenance tasks (M&E issues, small electrical works, water management, HVAC troubleshooting). Must be comfortable with physical tasks and working at heights (e.g., using ladders) to directly solve physical building issues.
  • Proactive Building Management: Conduct site walkarounds, oversee remedial works, and ensure HVAC/plumbing operate effectively across office premises and the Company Flat.
  • Hard & Soft Services: Assist in managing PPM schedules and reactive repairs. Act as the subcontractor lead for all hard & soft services.
  • Site Support: Lead minor projects and space changes. Support staff onboarding/offboarding, conduct site inductions, and manage the Mail Room.

Financial Management & Reporting
  • Commercial Support: Take ownership of day-to-day financial administration. Request vendor quotes, raise Purchase Orders (POs), and process invoices.
  • Budget Tracking: Actively participate in monthly accruals meetings to ensure accurate financial forecasting and budget alignment.
  • CAFM & Contractor Liaison: Manage site logbooks and the CAFM system (Jira) for accurate work updates and routine PPM completion. Manage external suppliers, compare costs, and present monthly KPI reports to management.

Team Leadership, H&S, & Client Engagement
  • Lead Operations: Supervise site-dedicated cleaning teams, the Facilities Coordinator, the Mail Room, the helpdesk, and daily vendors. Oversee rotas, leave, and ensure SLAs are met.
  • Mentorship: Cross-train staff, guide them through complex procedures, and build a collaborative team environment.
  • Statutory Governance & Emergencies: Ensure 100% compliance with H&S legislation (Risk Assessments, COSHH, RAMS, audits). Act as Fire Warden and First Aider, providing logistics support during emergencies.
  • Relationship Management: Act as the primary escalation point for the landlord, client, and service providers. Collaborate in client governance meetings to enhance service lines.

What You’ll Need:

Experience & Qualifications
  • Relevant experience in a commercial Workplace/FM environment, with demonstrable supervisory experience.
  • IWFM certification is highly desirable.
  • Health & Safety: Must hold an IOSH Managing Safely certificate (or obtain within the first year). NEBOSH is a plus.

Technical & Practical Skills
  • FM & Physical Aptitude: Practical understanding of Hard FM (M&E, HVAC, electrical, water). Willingness and physical ability to engage in manual work alongside technicians for fault diagnosis.
  • Commercial Acumen: Exceptional organizational and mathematical skills to manage budgets, accruals, and calculate sophisticated figures for vendor management.
  • Systems Fluency: Master-level IT literacy, including CAFM systems (Jira), Mac OS, and Google Workspace.


Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
 
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.





CBRE GWS
CBRE Global Workplace Solutions (GWS) hợp tác với khách hàng để đưa lĩnh vực bất động sản trở thành một đóng góp quan trọng vào năng suất và hiệu suất của tổ chức. Mô hình quản lý tài khoản khách hàng của chúng tôi là trọng tâm trong phương pháp tiếp cận lấy khách hàng làm trung tâm để cung cấp các giải pháp bất động sản tích hợp. Mỗi khách hàng được giao phó cho một cán bộ chuyên trách và được hỗ trợ bởi các nguồn lực khu vực và toàn cầu, tận dụng nền tảng mạnh mẽ nhất trong ngành. CBRE GWS mang lại kết quả nhất quán, có thể đo lường được cho khách hàng của chúng tôi ở mọi giai đoạn của vòng đời và trên khắp các ngành cũng như khu vực địa lý.

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