About the Role

As a Program Manager, AI Platform and Cost Intelligence, you will manage a team responsible for facilitating small to medium cross-functional projects and programs.

This job is part of the Program Management function. They are responsible for the creation and delivery of strategic programs representing major company initiatives, with a focus on AI-enabled platforms and automated cost management solutions.

What You'll Do

People & Team Leadership

•        Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

•        Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

•        Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.

•        Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.

Program & Project Management

•        Oversee cross-functional projects or programs from end to end using a formal process.

•        Ensure that all functions remain on schedule and any issues get escalated and resolved so that the program gets completed on time.

•        Manage internal and external relationships in support of programs.

•        Work with core teams to develop solutions and guide project teams throughout delivery.

•        Create and distribute routine PMO reports, which include status reports and updated Gantt charts.

•        Conduct financial or business evaluations.

•        Establish, cultivate, and maintain effective client relationships.

•        Comprehend, evaluate, and interpret business documents.

•        Impact a range of customer, operational, project, or service activities within own team and other related teams.

•        Work within broad guidelines and policies.

•        Explain difficult or sensitive information.

AI Platform & Software Engineering

•        Evaluate new platforms, tools, and technologies. Make recommendations for implementation.

•        Design, develop, and maintain internal algorithms and tools.

•        Serve as a technical point of contact on client engagements of critical value to the organization.

•        Complete maintenance and management of production management.

•        Investigate and resolve escalated data, system, and software issues in the production environment.

•        Point of contact for clients and partners on strategic engagements and system and data integration.

•        Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.

•        Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

•        Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.