Client Experience & Digital Platform Specialist
ID do trabalho
252029
Publicado
09-Mar-2026
Linha de serviço
Advisory Segment
Tipo de função
Período integral
Localização(ões)
Melbourne - Victoria - Australia
12 Month Fixed Term Contract -  Potential Temp to Perm
Use Tech and Digital Platforms to connect building communities 
Melbourne | Land of the Wurundjeri People

Create experiences people love. Bring places to life.

CBRE is expanding our Placemaking & Hospitality team, and we’re looking for a Client Experience & Digital Platform Specialist  for a 12 month contract to help deliver exceptional workplace experiences across a portfolio of premium assets in Melbourne. You will deliver tenant experience & placemaking services to multiple clients and provide digital platform support to our strategic clients via the CBRE’s Host VTS Platform

This is a unique hybrid role for someone who enjoys events, placemaking, community engagement and digital platforms, and wants to see their work make a visible impact every day.

About the role

In this role, you’ll sit at the intersection of people, place and technology.

Client Experience & Placemaking

  • Plan and deliver monthly experiences, events and activations across building lobbies and shared spaces including the end to end delivery of initiatives including pop ups, wellbeing programs, concierge services and campaigns
  • Manage content distribution and create interactive digital experiences to optimize operational efficiency and communication
  • Coordinate vendors and contractors, ensuring initiatives are delivered on time, on budget and safely
  • Measure and report on the impact of experiences using insights and data

Digital Platform Support

  • Partner with stakeholders to identify and onboard vendors and partners for placemaking initiatives
  • Utilize the Host app to digitize access and bookings for amenities and Concierge services
  • Manage app content, promotions and campaigns

About you

You’re a natural collaborator who enjoys creating great experiences and working with people...

  • University Graduate with a few years experience in a similar role 
  • Demonstrated in a similar role in client experience, events, placemaking, workplace experience and digital platform support
  • Strong organisation skills and the ability to manage multiple campaigns and deadlines
  • Confidence working with digital platforms, apps or content management systems
  • Excellent communication and stakeholder engagement skills
  • A proactive, solutions focused mindset, creativity and problem-solving skills. 
  • Experience managing event budgets or reviewing digital engagement data is a bonus, but not essential.

What’s in for you

Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here…

  • Uncapped opportunities to develop your career within the property Industry
  • Structured career development to support you and explore your learning potential and career goals
  • Parental leave which is industry leading.
  • A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
  • Qantas flight discounts 
  • Annual Flu shots via vouchers and onsite vaccinations 
  • Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide
  • Exclusive Corporate Discounts and offerings from our corporate partners 

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We welcome and encourage First Nations People to apply.

Be inspired to elevate your career to new heights.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. 

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you! #WeAreCBRE

Host
A Host é uma linha de serviços da CBRE, a maior organização imobiliária comercial do mundo. Nossa missão é aumentar o bem-estar individual, a produtividade pessoal e a eficácia organizacional por meio de serviços baseados em tecnologia e liderados por pessoas. Simplificando: nosso objetivo é ajudar as pessoas a trabalhar de forma mais inteligente e a se encantar ao fazê-lo. 

Nossa oferta de experiência conecta os funcionários aos seus ambientes por meio de tecnologia, comodidades e comunidades que mais importam. O conjunto de produtos escaláveis da Host inclui serviços de qualidade de concierge fornecidos por talentosos "hosts" da CBRE; treinamento e certificação de atendimento ao cliente de nível internacional; e uma plataforma de tecnologia de nível empresarial robusta. 

A plataforma, que pode ser adaptada aos requisitos específicos do cliente, apresenta uma experiência móvel robusta que permite aos usuários navegar no local de trabalho, agendar reuniões com colegas, reservar espaços de trabalho, usar serviços de alimentos e bebidas e acessar serviços de construção e concierge.

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