Client Experience & Digital Platform Specialist
직무 ID
252029
게시됨
09-3월-2026
서비스 라인
Advisory Segment
역할 유형
풀타임
위치
Melbourne - Victoria - Australia
12 Month Fixed Term Contract - Potential Temp to Perm
Use Tech and Digital Platforms to connect building communities
Melbourne | Land of the Wurundjeri People
Create experiences people love. Bring places to life.
CBRE is expanding our Placemaking & Hospitality team, and we’re looking for a Client Experience & Digital Platform Specialist for a 12 month contract to help deliver exceptional workplace experiences across a portfolio of premium assets in Melbourne. You will deliver tenant experience & placemaking services to multiple clients and provide digital platform support to our strategic clients via the CBRE’s Host VTS Platform
This is a unique hybrid role for someone who enjoys events, placemaking, community engagement and digital platforms, and wants to see their work make a visible impact every day.
About the role
In this role, you’ll sit at the intersection of people, place and technology.
Client Experience & Placemaking
- Plan and deliver monthly experiences, events and activations across building lobbies and shared spaces including the end to end delivery of initiatives including pop ups, wellbeing programs, concierge services and campaigns
- Manage content distribution and create interactive digital experiences to optimize operational efficiency and communication
- Coordinate vendors and contractors, ensuring initiatives are delivered on time, on budget and safely
- Measure and report on the impact of experiences using insights and data
Digital Platform Support
- Partner with stakeholders to identify and onboard vendors and partners for placemaking initiatives
- Utilize the Host app to digitize access and bookings for amenities and Concierge services
- Manage app content, promotions and campaigns
About you
You’re a natural collaborator who enjoys creating great experiences and working with people...
- University Graduate with a few years experience in a similar role
- Demonstrated in a similar role in client experience, events, placemaking, workplace experience and digital platform support
- Strong organisation skills and the ability to manage multiple campaigns and deadlines
- Confidence working with digital platforms, apps or content management systems
- Excellent communication and stakeholder engagement skills
- A proactive, solutions focused mindset, creativity and problem-solving skills.
- Experience managing event budgets or reviewing digital engagement data is a bonus, but not essential.
What’s in for you
Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here…
- Uncapped opportunities to develop your career within the property Industry
- Structured career development to support you and explore your learning potential and career goals
- Parental leave which is industry leading.
- A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
- Qantas flight discounts
- Annual Flu shots via vouchers and onsite vaccinations
- Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide
- Exclusive Corporate Discounts and offerings from our corporate partners
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! #WeAreCBRE
Host
Host는 세계 최대의 상업용 부동산 조직인 CBRE의 서비스 라인입니다. 당사의 사명은 사람 중심의 기술 기반 서비스를 통해 개인의 웰빙과 생산성, 조직 효율성을 높이는 것입니다. 간단히 말해, 당사의 목표는 사람들이 더 스마트하고 즐겁게 일하도록 돕는 것입니다.
당사가 제공하는 경험 서비스는 직원들이 기술, 편의 시설 및 가장 중요한 커뮤니티를 통해 자신의 환경에 연결할 수 있도록 합니다. Host의 확장 가능한 제품군에는 유능한 CBRE ‘호스트’가 제공하는 컨시어지 급의 서비스와 세계 정상급 고객 서비스 교육 및 인증, 그리고 강력한 엔터프라이즈급 기술 플랫폼이 포함됩니다.
특정 고객의 요구에 맞춰 조정할 수 있는 이 플랫폼은 사용자가 일터를 탐색하고, 동료와의 회의를 예약하고, 업무 공간을 예약하고, 식음료 서비스를 이용하고, 건물 및 컨시어지 서비스에 액세스할 수 있는 강력한 모바일 경험을 제공합니다.
