Workplace Experience Supervisor, Health + Performance
직무 ID
272496
게시됨
23-4월-2026
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Mountain View - California - United States of America
About the Role:

As a key member of the Workplace Experience team, you will lead initiatives that support the physical, mental, and professional well-being of our client’s workforce. In this role, you will oversee a small team and manage the end-to-end execution of health and wellness projects. By maintaining strong stakeholder communication and managing daily program operations, you will ensure all goals are met according to established KPI and SLA benchmarks

What You’ll Do:
  • Assist with the project lifecycle, from defining the scope of work and milestones to post-launch evaluation, ensuring projects are delivered on time and within budget. 
  • Oversee daily operations and provide direct mentorship to one team member; handle performance coaching, goal setting, and support the recruiting process as needed. 
  • Contribute to the team’s project ecosystem in Asana, utilizing task tracking and workload modeling to ensure team resources are synchronized and deadlines are met. 
  • Identify and resolve operational bottlenecks by implementing best practices that improve team efficiency and streamline cross-functional collaboration. 
  • Leverage AI to analyze complex datasets and deliver actionable insights to clients. 
  • Act as a key point of contact for internal stakeholders and vendors, maintaining professional relationships to ensure smooth program integration. 
  • Aid in the preparation of project data for Quarterly Business Reviews (QBRs), synthesizing milestones into clear summaries that highlight project success and impact. 
  • Review key performance indicators (KPIs) and project health to provide operational transparency and support data-driven decisions. 
  • Create and maintain SOPs and training materials to assist in onboarding and ensure consistent administrative standards across the team.  
  • Maintain responsibility for team performance, demonstrating the ability to balance project coordination with hands-on support to meet client needs. 
  • Ability to work in a fast-paced environment and in ambiguity; highly adaptable and flexible. 
  • Act as a primary liaison for client contacts, expertly navigating schedule changes while ensuring team alignment through detailed note-taking and proactive updates. 
  • Responsible for overall performance and excellence of the client’s workplace program. To that end, other duties not outlined in this job description may be assigned. 


What You’ll Need:
  • High School Diploma or GED with 5+ years of job-related experience. Prior shift leader or supervisory experience preferred.
  • In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
  • Requires the ability to explain complex concepts or sensitive information.
  • Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Excellent organizational skills with a master-level inquisitive mindset.
Host
Host는 세계 최대의 상업용 부동산 조직인 CBRE의 서비스 라인입니다. 당사의 사명은 사람 중심의 기술 기반 서비스를 통해 개인의 웰빙과 생산성, 조직 효율성을 높이는 것입니다. 간단히 말해, 당사의 목표는 사람들이 더 스마트하고 즐겁게 일하도록 돕는 것입니다.

당사가 제공하는 경험 서비스는 직원들이 기술, 편의 시설 및 가장 중요한 커뮤니티를 통해 자신의 환경에 연결할 수 있도록 합니다. Host의 확장 가능한 제품군에는 유능한 CBRE ‘호스트’가 제공하는 컨시어지 급의 서비스와 세계 정상급 고객 서비스 교육 및 인증, 그리고 강력한 엔터프라이즈급 기술 플랫폼이 포함됩니다.

특정 고객의 요구에 맞춰 조정할 수 있는 이 플랫폼은 사용자가 일터를 탐색하고, 동료와의 회의를 예약하고, 업무 공간을 예약하고, 식음료 서비스를 이용하고, 건물 및 컨시어지 서비스에 액세스할 수 있는 강력한 모바일 경험을 제공합니다.

돌아가기