Workplace Experience Receptionist
직무 ID
269577
게시됨
07-4월-2026
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Dublin - Dublin - Ireland
The purpose of the role is:
To ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client’s facility.
To ensure effective communication with client, peers,
building tenants and management at all times.
Key Tasks:
• Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner,
seeking to anticipate their needs where possible
• Ensure guests and visitors to site are greeted with a courteous friendly manner with
informing their host promptly
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as
needed. Arrange hospitality services for guests such as transportation, tickets, reservations,
etc.
• Perform general clerical duties including distributing office faxes and packages and
ordering office supplies
• Ensure image of front of house is maintained
• Process and monitor requests to book meeting rooms / training rooms, ensuring all
requirements are satisfied. (AV, seating layout, hospitality, climate). Monitor conference
room booking system, ensure we deliver a proactive and professional service to client
• Log, monitor, update helpdesk calls for faults and required improvements; update and
complete when applicable
• Maintain and actively work on the Reception filing system, keeping it up to date and within
the CBRE procedure
• Ensure that clients security and emergency procedures are adhered to at all times, taking an
active role in an evacuation of the building as laid down in the Incident Control procedures
• Liaise with security to ensure overall service to users in the building is maintained
• Maintain security and safety standards as required, ensuring that visitors are escorted and
contractors do not have access to areas without the appropriate authorisation or
supervision maintained
• Continually communicate building issues to end users, client and CBRE Management team.
Escalate urgent issues identified through to the Facilities Supervisor
• Monitoring and procurement of stationary office consumables
• To work within the requirements of the clients / CBRE Health & Safety Policy, ensuring that
all non-conformances and opportunities for improvement are reported to the Facilities
Management Team
• Work with and support other members of the team
• Follow all Health & Safety and Environmental requirements that are defined on work
instructions or communicated in training
• Carry out any other reasonable tasks as and when required as requested by CBRE FM team.
Work with other team members of the FM team within the Region and when required.
• Support Facilities manager (Coordinator) if and when requested – reporting, finance,
ordering.
• Support the site Helpdesk and ticketing system on site and for remote sites as well.
• Undertake additional training for IT tools, systems and platforms needed for the role.
CBRE GWS
CBRE Global Workplace Solutions(GWS)는 고객과 협력하여 부동산이 조직의 생산성과 성과에 의미 있게 기여할 수 있게 합니다. 당사의 계정 관리 모델은 통합된 부동산 솔루션을 제공하는 고객 중심 접근 방식의 핵심입니다. 고객사마다 전담 리더가 배정되며, 업계에서 가장 강력한 플랫폼을 활용하여 지역 및 글로벌 리소스의 지원을 받습니다. CBRE GWS는 전 산업과 지역에 걸쳐 수명 주기의 전 단계에서 고객에게 일관되고 측정 가능한 탁월한 결과를 제공합니다.
