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Workplace Experience Receptionist
Identifiant de l’emploi
269577
Publié
07-avr-2026
Gamme de services
GWS Segment
Type de rôle
Temps plein
Site(s)
Dublin - Dublin - Ireland
The purpose of the role is: 


To ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client’s facility. 

To ensure effective communication with client, peers, 
building tenants and management at all times. 
  
 
Key Tasks: 
 
• Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, 
seeking to anticipate their needs where possible 
• Ensure guests and visitors to site are greeted with a courteous friendly manner with 
informing their host promptly 
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as 
needed. Arrange hospitality services for guests such as transportation, tickets, reservations, 
etc.  
• Perform general clerical duties including distributing office faxes and packages and 
ordering office supplies 
• Ensure image of front of house is maintained 
• Process and monitor requests to book meeting rooms / training rooms, ensuring all 
requirements are satisfied.  (AV, seating layout, hospitality, climate).  Monitor conference 
room booking system, ensure we deliver a proactive and professional service to client 
• Log, monitor, update helpdesk calls for faults and required improvements; update and 
complete when applicable 
• Maintain and actively work on the Reception filing system, keeping it up to date and within 
the CBRE procedure 
• Ensure that clients security and emergency procedures are adhered to at all times, taking an 
active role in an evacuation of the building as laid down in the Incident Control procedures 
• Liaise with security to ensure overall service to users in the building is maintained 
• Maintain security and safety standards as required, ensuring that visitors are escorted and 
contractors do not have access to areas without the appropriate authorisation or 
supervision maintained 
• Continually communicate building issues to end users, client and CBRE Management team.  
Escalate urgent issues identified through to the Facilities Supervisor 
• Monitoring and procurement of stationary office consumables 
• To work within the requirements of the clients / CBRE Health & Safety Policy, ensuring that 
all non-conformances and opportunities for improvement are reported to the Facilities 
Management Team 
• Work with and support other members of the team 
• Follow all Health & Safety and Environmental requirements that are defined on work 
instructions or communicated in training 
• Carry out any other reasonable tasks as and when required as requested by CBRE FM team.  
Work with other team members of the FM team within the Region and when required. 
• Support Facilities manager (Coordinator) if and when requested – reporting, finance, 
ordering.  
• Support the site Helpdesk and ticketing system on site and for remote sites as well. 
• Undertake additional training for IT tools, systems and platforms needed for the role. 

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CBRE GWS
CBRE Solutions espaces globales (SEG) travaille avec les clients pour que l’immobilier contribue de manière importante à la productivité et au rendement de l’entreprise. Notre modèle de gestion de compte est au cœur de notre approche centrée sur le client pour offrir des solutions immobilières intégrées. Chaque client se voit confier à un responsable dédié et est soutenu par des ressources régionales et mondiales, tout en tirant parti de la plateforme la plus robuste de l’industrie. CBRE SEG fournit à ses clients des résultats supérieurs constants et mesurables à chaque étape du cycle de vie, dans tous les secteurs et toutes les régions du monde.

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