Service Administrator - 12 Month contract
직무 ID
265773
게시됨
13-3월-2026
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Kamloops - British Columbia - Canada
Summary:
The Service Administrator (SA) is responsible for all aspects of service delivery, as directed by Management and/or Administrative Coordinator. This position is the key interface between the customer, service provider, Operations Centre and internal CBRE/AFSI service delivery personnel. The SA ensures all relevant information is maintained and that all necessary communications are maintained. The SA is responsible for first line management of work orders, purchase orders, systems data, and related administrative duties such as compiling reports. The SA works according to established guidelines as set out by Management and/or Administrative Coordinator.

Key Duties & Responsibilities 
  1. Processing service requests received by telephone, e-mail and maintaining a database of such requests to meet reporting and analysis requirements
  2. Review of demand work orders to determine if billable or non-billable
  3. Preparation and communication of PO’s to managers and suppliers; receiving of PO’s to approve payment for work completed at the correct cost, where applicable and practicable.
  4. Administrating and monitoring service contracts and reviewing vendor/contractor performance and value for cost
  5. Establishes and maintains working relationships with Clients and service providers
  6. Responsible for supporting and training new Team Members in SA role.
  7. Responsible for acquiring information for vendor setup, including security clearances for new vendors.
  8. Support environment, health and safety process as required basis
  9. Support the Quality Management program by providing reporting from systems as needed.
  10. May be responsible for the collection of technical data and the maintenance of databases
  11. Generates regular and ad hoc reports for the portfolio, as required
  12. Researches and coordinates data to prepare Work Orders and Requests for Approvals and Services;
  13. Processes invoices including checking for accuracy and forwarding for approval;
  14. Receives cheques for contract documents, Performance Bonds, Statutory Declarations, and Certificates of Insurance.

Education, Job-related Years of Experience & Qualifications

Minimum Education
  • High school education
Job-Related Experience
  • More than one year up to three years
Knowledge & Skills
  1. Excellent interpersonal skills
  2. Strong customer-oriented skills
  3. Good communication skills (verbal/written)
  4. Ability to multitask
  5. Analytical and problem solving skills
  6. Ability to work independently
  7. Good computer skills, proficiency in use of Microsoft Office Suite and other related software, would be an asset
Licenses and/or Profession Accreditation
  1. Must meet site and/or position specific security clearance requirements imposed by the client for an assigned location and/or region.
  2. Preferred CMA/CGA/CA or minimum equivalent training and experience.
Supervision/Direction Exercised 
  1. Position is not responsible to provide direct supervision.
  2. Make recommendations on budget issues, accounts payable/receivable issue, expense reports and procedures both operational and financial related to CBRE/AFSI.
Physical Assets/Information Management
  1. May operate a Company issued vehicle in alignment with CBRE/AFSI and/or any other applicable policies and procedures
  2. Operate and maintain equipment and use of tools in alignment with CBRE/AFSI and/or any other applicable policies and procedures
  3. All applicable IT assets to be used in alignment with CBRE/AFSI and/or any other applicable policies and procedures
Financial Resources
  1. All financial decisions/purchases to be made in alignment with CBRE/AFSI and/or any other applicable policies and procedures
  2. Ensure timely and accurate submission of reports/transactions related to authorized expenditures
Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers
Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.
The successful candidate will be required to attain and maintain a valid and active RCMP Enhanced Security Clearance (ERSC). Please note, a condition for attaining an Enhanced Reliability Security (ERS) clearance includes the condition that applicants must have lived in Canada a minimum of five years to apply for ERS.

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE GWS
CBRE Global Workplace Solutions(GWS)는 고객과 협력하여 부동산이 조직의 생산성과 성과에 의미 있게 기여할 수 있게 합니다. 당사의 계정 관리 모델은 통합된 부동산 솔루션을 제공하는 고객 중심 접근 방식의 핵심입니다. 고객사마다 전담 리더가 배정되며, 업계에서 가장 강력한 플랫폼을 활용하여 지역 및 글로벌 리소스의 지원을 받습니다. CBRE GWS는 전 산업과 지역에 걸쳐 수명 주기의 전 단계에서 고객에게 일관되고 측정 가능한 탁월한 결과를 제공합니다.

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