Service Administrator - 12 Month contract
求人ID
265773
掲載
13-3月-2026
サービスライン
GWS Segment
職務タイプ
フルタイム
勤務地
Kamloops - British Columbia - Canada
Summary:
The Service Administrator (SA) is responsible for all aspects of service delivery, as directed by Management and/or Administrative Coordinator. This position is the key interface between the customer, service provider, Operations Centre and internal CBRE/AFSI service delivery personnel. The SA ensures all relevant information is maintained and that all necessary communications are maintained. The SA is responsible for first line management of work orders, purchase orders, systems data, and related administrative duties such as compiling reports. The SA works according to established guidelines as set out by Management and/or Administrative Coordinator.

Key Duties & Responsibilities 
  1. Processing service requests received by telephone, e-mail and maintaining a database of such requests to meet reporting and analysis requirements
  2. Review of demand work orders to determine if billable or non-billable
  3. Preparation and communication of PO’s to managers and suppliers; receiving of PO’s to approve payment for work completed at the correct cost, where applicable and practicable.
  4. Administrating and monitoring service contracts and reviewing vendor/contractor performance and value for cost
  5. Establishes and maintains working relationships with Clients and service providers
  6. Responsible for supporting and training new Team Members in SA role.
  7. Responsible for acquiring information for vendor setup, including security clearances for new vendors.
  8. Support environment, health and safety process as required basis
  9. Support the Quality Management program by providing reporting from systems as needed.
  10. May be responsible for the collection of technical data and the maintenance of databases
  11. Generates regular and ad hoc reports for the portfolio, as required
  12. Researches and coordinates data to prepare Work Orders and Requests for Approvals and Services;
  13. Processes invoices including checking for accuracy and forwarding for approval;
  14. Receives cheques for contract documents, Performance Bonds, Statutory Declarations, and Certificates of Insurance.

Education, Job-related Years of Experience & Qualifications

Minimum Education
  • High school education
Job-Related Experience
  • More than one year up to three years
Knowledge & Skills
  1. Excellent interpersonal skills
  2. Strong customer-oriented skills
  3. Good communication skills (verbal/written)
  4. Ability to multitask
  5. Analytical and problem solving skills
  6. Ability to work independently
  7. Good computer skills, proficiency in use of Microsoft Office Suite and other related software, would be an asset
Licenses and/or Profession Accreditation
  1. Must meet site and/or position specific security clearance requirements imposed by the client for an assigned location and/or region.
  2. Preferred CMA/CGA/CA or minimum equivalent training and experience.
Supervision/Direction Exercised 
  1. Position is not responsible to provide direct supervision.
  2. Make recommendations on budget issues, accounts payable/receivable issue, expense reports and procedures both operational and financial related to CBRE/AFSI.
Physical Assets/Information Management
  1. May operate a Company issued vehicle in alignment with CBRE/AFSI and/or any other applicable policies and procedures
  2. Operate and maintain equipment and use of tools in alignment with CBRE/AFSI and/or any other applicable policies and procedures
  3. All applicable IT assets to be used in alignment with CBRE/AFSI and/or any other applicable policies and procedures
Financial Resources
  1. All financial decisions/purchases to be made in alignment with CBRE/AFSI and/or any other applicable policies and procedures
  2. Ensure timely and accurate submission of reports/transactions related to authorized expenditures
Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers
Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.
The successful candidate will be required to attain and maintain a valid and active RCMP Enhanced Security Clearance (ERSC). Please note, a condition for attaining an Enhanced Reliability Security (ERS) clearance includes the condition that applicants must have lived in Canada a minimum of five years to apply for ERS.

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE GWS
CBRE Global Workplace Solutions（GWS）はクライアントと連携し、不動産が組織の生産性や業績に大きく貢献できるように施設管理の観点から様々なサービスを提供しています。当社のアカウント管理モデルは、顧客視点で包括的な不動産ソリューションを提供しています。当社の専任不動産プロフェッショナルは各地域および世界のリソースや、屈強なプラットフォームを活用することで、お客様の多様なニーズにお応えしています。CBRE GWSは、不動産ライフサイクルの各工程で、業界や地域を超え、一貫したデータに基づく優れた成果をもたらします。

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