Customer Service Coordinator - Second Shift
求人ID
266084
掲載
16-3月-2026
サービスライン
GWS Segment
職務タイプ
フルタイム
勤務地
Greenville - Texas - United States of America

About the role

In this role, you'll provide customer service and comprehensive administrative services to the client and the contract. In order to be successful in the role, it is essential that the Contract Support professional understand the contract scope, internal and client procedures, processes and systems; and must operate those to the required standards.

This is an onsite role. 
Shift: Second
Days: Tuesday - Saturday
Hourly Rate: $17.75

What you’ll do

  • Monitor systems, receive calls, create tickets in ticketing system, and dispatch following strict guidelines for alarm handling.
  • Capable of running daily reports to assist Property Management field personnel in troubleshooting and validating alarm reports.
  • Generate and dispatch service request work orders for completion by vendors.
  • Build and distribute effective communications regarding training opportunities and updates for the department or service line.
  • Assist with the training of new hires and temporary employees on CMMS, customer service database, email, Live Chat, and Call Center procedures.

What you’ll need

  • High school diploma or GED required. Minimum two years of related experience.
  • Ability to understand and carry out general instructions and problem solve in standard situations.
  • Intermediate knowledge of Microsoft Office products. Ability to type 45-50 WPM.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Why CBRE?

  • Employee Benefits: CBRE provides competitive benefits packages, including health insurance, retirement plans, wellness programs, and other perks that support employee well-being and work-life balance.
  • Diverse Work Environment: CBRE promotes diversity and inclusivity in the workplace, fostering a collaborative and supportive environment for employees from various backgrounds.
  • Career Development: CBRE emphasizes professional growth and development, offering training programs, mentorship opportunities, and the chance to advance within the company.

Disclaimers

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE GWS
CBRE Global Workplace Solutions（GWS）はクライアントと連携し、不動産が組織の生産性や業績に大きく貢献できるように施設管理の観点から様々なサービスを提供しています。当社のアカウント管理モデルは、顧客視点で包括的な不動産ソリューションを提供しています。当社の専任不動産プロフェッショナルは各地域および世界のリソースや、屈強なプラットフォームを活用することで、お客様の多様なニーズにお応えしています。CBRE GWSは、不動産ライフサイクルの各工程で、業界や地域を超え、一貫したデータに基づく優れた成果をもたらします。

戻る