The role of the Program Manager is as follows:
- Organizing, attending and leading stakeholder meetings.
- Work with client stakeholder groups across North America, Europe & APAC to provide weekly reporting.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met and supporting the CBRE project managers succeed with their projects.
- Provide a structured governing project management body.
- Provide a centralized management structure for all project management functions.
- Provide project portfolio reporting capabilities.
- Outline a well-defined project management process or methodology.
- Mentor and train team members to support team development.
- Developing project strategies.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where applicable.
- Ensure stakeholder views are managed towards the best solution.
- Oversee implementation and ongoing program management across several countries
- Serve as liaison between on-site technical teams, account leadership, and client contacts.
- Support Client’s wider sustainability and corporate social responsibility objectives
- Create a win-win situation to solve client problems while growing the CBRE business.
- Responsible for the change management process, both at a project and program level.
- Ensure SLAs compliance, especially for key KPIs such as program schedule and finance.
- Manage internal financial reporting.
- Achieving/exceeding financial goals.
- Responsible for escalation management, both internal and client facing.
WHAT WE OFFER
- Career opportunity in a multinational company.
- Positive & constructive feedback to improve knowledge & ability to deliver.
- A learning environment, where you are encouraged to share knowledge.
- You will constantly be challenged to find ways to improve the effectiveness of the team & enhance our service offering.
- Your opinion will not only be valued, but you will also be empowered to act upon this & shape the way we work.
- THE PERFECT CANDIATE
- Innovative & keen to learn new things.
- Organized and self-directed.
- Skilled in gaining customer confidence.
- Enjoy what they do & contribute to a fun exciting environment.
- Find ways to express statistics creatively & beyond just excel graphs.
- Having a passion for energy & sustainability.
- High levels of attention to detail.
- Proven work history aligned with our CBRE values of Respect, Integrity, Service and Excellence.
CANDIDATE SPECIFICATION
| Skills | Specification |
| Qualifications |
|
| Experience |
|
| Program/Project Management |
|
| Technical Skills | Understanding of mechanical, HVAC and electrical building systems, building automation systems, intelligent building systems is preferred. Experience in Niagara based control systems is preferred Problem solving ability in implementation of energy auditing, energy conservation projects, recommissioning and M&V is preferred Program management and budget management skills Advanced skills in Microsoft Office and Microsoft Project |
| Communication & Strategic Skills | Proven record of providing excellent internal and external customer service; needs to have excellent interpersonal skills as well as be detail oriented; strong leadership/management, verbal and written communication, negotiating and presentation skills Excellent report writing skills with ability to communicate technical issues effectively Ability to research, analyse and form conclusions on complex issues Presents compelling arguments to support clients’ decision making Ability to coach & support colleagues |
| Supervisory Responsibilities | Leads by example and models behaviours that are consistent with the company's values |
CANDIDATE SPECIFICATION
| Skills | Specification |
| Qualifications |
|
| Experience |
|
| Program/Project Management |
|
|
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