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About the Role:

As a CBRE ES Systems Specialist, you will provide customers with advanced remote support based on technical problems related to their building systems.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do:

• Provide remote escalated technical support to installers and customers.
• Respond quickly to emergency situations, summoning assistance as needed.
• Participate in all related programs & activities as required. This includes incident investigations, auditing, and assessment.
• Support site BMS team by taking measures to ensure that all systems are operating in the most efficient manner.
• Inspect new or existing installations for compliance with building codes and safety regulations.
• Use communication skills to exchange straightforward information. Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver your own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

• Building Automation, BMS and HVAC systems.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.