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As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for dedicated global technology clients facility in Richmond Upton Thames.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage capital projects, operating budgets, and variance reports.
• Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.
• Manage environmental health and safety procedures for facilities.
• Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
• Conduct process and procedure training on maintenance, repairs, and safety best practices.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

• Bachelor's Degree preferred (Facilities Management, Engineering, Building Services, or related discipline). In lieu of a degree, a strong combination of practical facilities management experience and technical training will be considered.
• Professional FM certifications highly desirable, such as IWFM (Level 4+), NEBOSH General Certificate, IOSH Managing Safely, or equivalent technical accreditations related to hard/soft services.
• Demonstrated experience managing multi-disciplinary facilities operations, including hard services (HVAC, M&E, fire systems) and soft services (cleaning, security, landscaping, waste).
• Experience working with external vendors, contractors, and service providers, including procurement, contract management, KPIs, and performance review processes.
• Proven experience in delivering workplace experience services and maintaining positive client relationships in a corporate or technology-led environment.
• Proficiency with CAFM systems, work order management platforms, and general digital tools (MS Office, Teams, SharePoint).