Workplace Experience Receptionist
Jobb-ID
262149
Annonserad
26-Feb-2026
Servicelinje
GWS Segment
Rolltyp
Heltid
Areas of Interest
Administration, Kundservice
Plats/platser
Houston - Texas - United States of America
About the Role:

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:
  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
  • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
  • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
  • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
  • Coordinate with vendors who supply services or goods to the workplace.
  • Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
  • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need:

  • High School Diploma or GED with up to 2 years of job-related experience.
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Strong organizational skills with an inquisitive mindset.

Why CBRE?

We value a culture of respect, integrity, service and excellence that crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in.

Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month. Internal advancement available after 6-month mark.

FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list.

Forbes Named one of the best large employers in America and one of the World's Best Employers!

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.


Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Host
Host är en servicelinje tillhörande CBRE, världens största kommersiella fastighetsorganisation. Vårt uppdrag är att genom personalledda, tekniska tjänster skapa ökat individuellt välbefinnande, ökad personlig produktivitet och organisatorisk effektivitet. Enkelt uttryckt: vårt mål är att hjälpa människor att arbeta smartare och glädjas åt att göra det. 

Vår erfarenhet  erbjuder medarbetare kontakter i sina miljöer – via teknik, bekvämligheter och de gemenskaper som är viktigast. Host´s skalbara produktområden omfattar tjänster med concierge-kvalitet som tillhandahålls av engagerade CBRE-”värdar”, kundserviceutbildning och certifiering i världsklass samt en kraftfull teknikplattform i företagsklass. 

Plattformen, som kan skräddarsys efter specifika kundkrav, har en robust mobil upplevelse som gör det möjligt för användare att navigera på arbetsplatsen, schemalägga möten med kollegor, boka arbetsplatser, använda mat- och dryckestjänster och få tillgång till byggnads- och concierge-tjänster.