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CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the Role:

As a CBRE Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a campus of Life Sciences Biopharmaceutical and office space buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems including Mechanical, Electrical and Plumbing hard services.

This is a fully onsite role Monday-Friday in Cambridge, MA.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Assist team with operations and maintenance issues.
• Direct contractors, subcontractors, and engineers on the entire maintenance aspect.
• Supervise and manage the daily operation of facility controls and asset management systems.
• Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes.
• Schedule maintenance activities complying with customer operational requirements.
• Support operational analysis of all engineering related performance metrics (KPIs).
• Drive continuous improvement and innovation. Support the undertaking of peer reviews, site assessments, and technical competence evaluations.
• Integrate with clients for reconfiguration, changes, and operational requirements.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.