Contract Support Coordinator - Vendors
ID da função
268925
Publicado
31-Mar-2026
Linha de serviço
GWS Segment
Tipo de trabalho
A tempo inteiro
Áreas de interesse
Administrativa, Suporte de Vendas
Localização(ões)
Boston - Massachusetts - United States of America
JOB SUMMARY  

Provides support and technical assistance to users for basic issues related to a variety of software applications while meeting defined service level expectations. Identifies issues, researches causes and provides solutions for Client Accounting and Real Estate Management teams.


ESSENTIAL DUTIES AND RESPONSIBILITIES  

Responds to requests for assistance with a variety of accounting software packages used by Client Accounting services and Real Estate Management teams. Documents issues, resolution or other actions using incident management system.

Resolves requests for basic software support. Escalates requests requiring greater level of expertise.

Performs security and data reviews to ensure compliance with established policies and procedures.

Supports client and internal projects as directed by supervisor.

Provides input into process improvement efforts based on client incidents.

Performs other duties as assigned.


SUPERVISORY RESPONSIBILITIES  

No formal supervisory responsibilities in this position.

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE  

Accreditation or degree from a two-year program with emphasis in accounting or finance required plus a minimum of one year accounting or finance experience required. Degree from a four-year college or university program with an emphasis in accounting, finance or related field preferred.


CERTIFICATES and/or LICENSES  

None


COMMUNICATION SKILLS  

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to effectively respond to basic inquiries or requests, and successfully convey and explain system and accounting issues to non-system users.


FINANCIAL KNOWLEDGE  

Requires basic knowledge of accounting terms.


REASONING ABILITY  

Ability to understand and carry out general instructions in standard situations. Ability to comprehend, analyze, and solve basic problems in standard and non-standard situations. Requires basic analytical and quantitative skills.


OTHER SKILLS and ABILITIES  

Intermediate knowledge of computer software and hardware (i.e. Microsoft Office Suite Products). Advanced organizational skills, attention to detail, and openness to new ideas and procedures.


SCOPE OF RESPONSIBILITY  

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

CBRE carefully considers multiple factors to determine compensation, including a

candidate’s education, training, and experience. The minimum salary for the position is 

$75K per year and the maximum salary for the position is

or $90K per year. The compensation that is offered to a successful candidate

will depend on the candidate’s skills, qualifications, and experience.  Successful candidates will also

be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Voltar