Workplace Experience Coordinator - Alpharetta, GA
ID do trabalho
264899
Publicado
06-Mar-2026
Linha de serviço
GWS Segment
Tipo de função
Período integral
Localização(ões)
Alpharetta - Georgia - United States of America, Johns Creek - Georgia - United States of America, Milton - Georgia - United States of America, Roswell - Georgia - United States of America
About the Role:

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:
  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
  • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
  • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
  • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
  • Coordinate with vendors who supply services or goods to the workplace.
  • Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
  • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What you’ll need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

To thrive in this role, you will bring a combination of experience, skills, and passion for creating exceptional workplace experiences. Specifically, we are looking for: 

  • Eligibility: Applicants must be currently authorized to work in the United States without the need for visa sponsorship, now or in the future
  • Education: High School Diploma or GED required. A bachelor's degree in hospitality, Event Management, or a related field is a plus
  • Experience: A minimum of 2 years of meeting and event planning, front desk, concierge services, customer service, or a related hospitality role
  • Communication and Interpersonal Skills: Exceptional verbal and written communication skills, the ability to confidently interact with diverse individuals and build positive relationships, a warm and welcoming demeanor and genuine desire to assist others and strong active listening skills and the ability to empathize with others.
  • Organizational and Execution Skills: Strong organizational skills with a keen eye for detail, ability to prioritize tasks, manage time effectively and meet deadlines as needed and ability to follow instructions accurately and ask clarifying questions as needed
  • Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Etc.) Also, a plus if proficient in other platforms such as Webex, slack, and Canva.
  • Collaboration and Adaptability: A collaborative team player who is comfortable working with internal teams and ability to adapt to changing priorities and handle multiple tasks simultaneously.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more

Host
A Host é uma linha de serviços da CBRE, a maior organização imobiliária comercial do mundo. Nossa missão é aumentar o bem-estar individual, a produtividade pessoal e a eficácia organizacional por meio de serviços baseados em tecnologia e liderados por pessoas. Simplificando: nosso objetivo é ajudar as pessoas a trabalhar de forma mais inteligente e a se encantar ao fazê-lo. 

Nossa oferta de experiência conecta os funcionários aos seus ambientes por meio de tecnologia, comodidades e comunidades que mais importam. O conjunto de produtos escaláveis da Host inclui serviços de qualidade de concierge fornecidos por talentosos "hosts" da CBRE; treinamento e certificação de atendimento ao cliente de nível internacional; e uma plataforma de tecnologia de nível empresarial robusta. 

A plataforma, que pode ser adaptada aos requisitos específicos do cliente, apresenta uma experiência móvel robusta que permite aos usuários navegar no local de trabalho, agendar reuniões com colegas, reservar espaços de trabalho, usar serviços de alimentos e bebidas e acessar serviços de construção e concierge.

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