Faça crescer sua carreira e seu potencial na CBRE

• Manage the entire "arrival-to-departure" journey for all incoming and outgoing mail, couriers, and freight, ensuring every package flow is as seamless as a guest's experience.
• Be the primary point of contact for all deliveries, maintaining "second-to-none" standards of cleanliness and organization in the loading bay and post room.
• Uphold the integrity of our building by meticulously following access control and screening processes for all incoming goods, keeping security at the forefront of every action.
• Log and track all supplier-related deliveries and issues in real-time, contributing to site reports and consistently meeting or exceeding mail distribution SLAs.
• Embody our RISE values by conducting all manual handling, COSHH deliveries, and equipment movements safely, logging any hazards immediately.
• Proactively assist in replenishing stock for product displays and refreshments, ensuring front-of-house areas are always well-supplied from the post room.
• Oversee the efficient removal of packaging and logistics for outgoing waste/recycling, ensuring our back-of-house areas reflect our commitment to innovation and excellence.
• Actively contribute to enhancing our safety culture by logging quality hazards and ensuring actions are closed out, making our spaces safer.
• Provide essential safety & security support by managing access control devices and passes for all staff, contractors, and visitors.
• Maintain rigorous security and safety standards, ensuring visitors are escorted and contractors are authorised and supervised.
• Be vigilant, raising any security concerns immediately to the Client security team and your line manager.
• Support our emergency prevention and operational controls, reporting all accidents, occupational illnesses, and emergencies.
• Complete monthly compliance tasks and support site audits to ensure a safe working environment.
• Assist with Building Evacuation Team training and drills, embedding a culture of safe working and compliance.

• You will demonstrate exceptional ownership and proactive behaviors, consistently contributing to KPIs and delivering outstanding customer experiences. 
• You'll engage in continuous self-development, actively seek service improvements, and always prioritise safety. Embracing change collaboratively with your team, you'll contribute valuable feedback that enhances the employee experience and fosters an engaged team culture.

• Fluency in written and spoken English language.
• Strong interpersonal, written, and verbal communication skills.
• Demonstrates proactive day-to-day problem-solving with a sense of ownership and pride.
• High level of IT literacy.
• Ability to prioritise tasks while engaging in self-development.
• A basic understanding of good health & safety practices and a commitment to a strong Health & Safety culture.
• Highly motivated individual with excellent initiative and a strong passion for service excellence and understanding customer needs.
• Experience within a customer service environment, providing guest services to the highest standard.

• Proven background in high-end hospitality or corporate back-of-house functions, such as 5-star hotels, luxury retail, or "Big Tech" environments where the "Guest Journey" is paramount.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.