Office Coordinator
Numer oferty
270465
Opublikowano
13-kwi-2026
Linia biznesu
GWS Segment
Typ stanowiska
Niepełny wymiar godzin
Obszary zainteresowań
Administracja, Zarządzanie Obiektami
Lokalizacja/e
Cork - Cork - Ireland
The Office Coordinator will be primarily responsible for the delivery of all compliance & building related issues & managing the Customer Service experience, ensuring exceptional client interaction. The individual will manage the reception area to ensuring a consistent and smooth delivery. They will also be multi-skilled to meet the wide and varied requirement of the role.

Working times
Operate to an average 30 hours working week, delivering services between the hours of 09.00-16.00 hrs Monday to Friday.

Office duties
• Maintain office and health & safety records, filing
• Dishwasher loading/unloading when cleaner not on site
• Receive and action post-in including invoices, cheques, remittances, invoice scanning to AP and other general post
• Post-out including stamps
• Involved with office projects and out of scope works, eg. Warehouse shelving, office works
• Logistics support to UK and EMEA sites as required
• Maintain up-to-date records on site
• CBRE (office) risk assessments & DSE
• Ensure building fire records up-to-date (landlord)
• Fire extinguisher inspections
• Fire Risk Assessments (landlord)
• Euro House Fire & Emergency plan (landlord)
• Testing reports re fire alarm/sensor checks/smoke heads/break glass (landlord)
• Certs of analysis re water testing (kitchen tap) re Legionella, Coli/EColi/Enterococci, etc (landlord)
• Fire drills (landlord)
• Recording of temperature (kitchen tap) - monthly
• Recording of emergency lighting tests
• Co-ordinating annual PAT testing

Contractor Management
• Managing and host CBRE contractors :
• Quotes, PO’s, WO’s, invoicing, track allocated budgets
• Maintaining up-to-date records : SOW, Risk Assessments, Method Statements, Toolbox Talks, contractor toolkits, QHSE policies, safety statements, insurance & service records
• Carry out contractor induction/monthly cleaning KPI inspections/monitoring
• Monthly Reports/Checks
• Workplace inspections
• Unsafe acts/conditions/near miss reporting
• Global Agilent KPI scorecard
• Toolbox talks
• First aid box checks
• Opening/processing/closing of work orders and preventative maintenance work orders

 Warehouse Duties
• Managing deliveries/collections to Agilent warehouse and logging same in log-book highlighting anything that is WEEE waste
• Dealing with WEEE and other waste (skip hire) as and when required, printer cartridge & battery re-cycling
• Warehouse management and compliance - Ensure safe working environment, working with Agilent engineers and users to ensure that systems/deliveries are logged and stored effectively.
• FedEx in/out - managing drop point parts delivery and collection by engineers
• Couriers in/out - raising PO’s, matching invoices, preparing items for shipping (Ireland/Worldwide) including customs invoices where necessary, track/trace, maintaining sufficient packaging stocks


Behaviours & competencies
The Office Coordinator will be expected to perform at a competent and high level in all competencies listed below.
Competencies
• Delivery of all compliance
• Delivery and resolution for all building releated items
• Service Delivery
• Quality Standards, Image and Innovation
• Planning, Prioritising and Organising
• Problem Solving
• Trustworthy and Discreet
• Passion
• Self Motivation
• Team Player
• Living the Brand
• Customer Service
• Service Excellence
• Effective Interaction with Others
• Communication
• Continuous Improvement

Skills & experience
• Strong customer services skills and experience within a high profile environment.
• Present a self- image of confidence and authority to enable effective customer service delivery.
• Service orientated attitude combined with a flair for pro-active problem solving to exceed customers' expectations.
• Ability to easily communicate with Client.
• Ability to provide services to the highest specification within a Corporate Building.
• Strong team player within a Customer Service team and Service Providers.
• Ability to manage service disruptions in a seamless manner via effective use of the team’s resources so as to maintain business as usual activity.
• Ability to motivate self and others, excellent time management and organisational skills.
• Excellent computer skills and the ability to learn new software and systems.
Training & qualifications
• Computer literate
• Understanding the principle of warehouse/logistics control/management
• Ability to deliver site compliance and all building related items.
• Experience of operating within a Customer Service environment providing reception services to the highest standard.
Performance excellence
• At a formal level the job holder will be charged with a number of Customer Service/relationship objectives including all compliance and building related issues as part of their annual appraisal and development plan.
• At an informal level the individual will be encouraged to actively participate in the customer service and wider FM team to drive continuous improvement.


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