Assistant Manager, People Services
Jobb-ID
273839
Publisert
28-Apr-2026
Servicelinje
Corporate Segment
Jobb type
Full-time
Interesseområder
Mennesker / Human Resources
Sted(er)
Hong Kong - Hong Kong
About the Role:
We are looking for a People Advisor to support Taiwan and regional stakeholders through hands‑on HR advisory work with a strong focus on total rewards, job architecture, and HR analytics.This role plays a key part in supporting global and regional HR initiatives, translating data and frameworks into practical people solutions.

What you will be working on:
  • Support People related transactions and inquiries from employees via ServiceNow to ensure KPI and SLAs for Employee and Manager requests are delivered effectively whilst meeting all in Country regulatory and compliance requirements
  • Acts as an escalation point to the PSC team, driving best practices to mitigate and resolve issues and identifying root causes and ensuring timely resolution
  • Proactively identify opportunities for process improvements, evaluating and enhancing processes to drive efficiencies and make recommendations for continuous improvement.
  • Handle employee or Manager queries, advising on company policy and best practice, escalating to the People Business Partner as needed
  • Carry out timely and accurate benefits, payroll and leave administration
  • Partner and Support in Regional and Global People Platform projects through the provision of Country requirements and involvement in User Acceptance Testing
  • Maintain and oversee up-to-date SOPs, process flows, guidelines, and internal documentation, ensuring quality assurance and meeting customer expectations.
  • Manage projects from People Operations perspective to ensure timely launches of new services and programs
  • Collaborate closely with third-party vendors to monitor SLA achievements in support of total rewards, benefits and other administration processes, providing feedback and suggestions for improvement as needed
  • Working closely with PSC Payroll team to ensure payroll data accuracy, reliability, confidentiality, timeliness and completeness
  • Ensure reporting is compliant with Country required statutory and regulatory reporting, including Corporate Governance activities, such as FCPA audit
  • Oversee compliance with internal controls, identifying and mitigating potential gaps and risks to include audits, meeting SOBC standards, managing reference and background checks 

To succeed in this role, you will ideally possess:
  • Bachelor’s degree with minimum of 5 years’ experience in People Operations or a similar role
  • Strong understanding of HR Processes, payroll operations, employment laws and regulatory compliance
  • Ability to work closely with cross-functional teams, including the People Service Centre (PSC) and third party vendors
  • Strong focus on delivering high quality support and maintaining positive relationships with employees and stakeholders
  • Forward thinking, proactive, driven and resourceful team player who is also able to work independently under high pressure situations
  • High levels of discretion, confidentiality and ability to exercise sound judgement (demonstrate critical thinking) and decision making
  • Ability to adapt to changing priorities and handle complex situations with professionalism
  • Proficiency in HR Systems and tools (i.e. ServiceNow, PeopleSoft)

Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
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