ICT Service Delivery Technician, Rack and Stack Technician
직무 ID
264371
게시됨
10-3월-2026
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Alpharetta - Georgia - United States of America
About the Role:

As CBRE Information & Communications Technology Service Delivery Technician, you will provide on-site support for the ICT and Engineering services within the Data Center environment.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do:
  • Receive, review, and complete IT equipment installation, relocation and decommission requests within timeframes and to industry standards.
  • Provide problem-solving support. This includes server reboots, backups, visual inspections, etc.
  • Escort third-party engineers and ensure their compliance with the site standards.
  • Receive, respond, and assign break and fix tickets within the agreed timeframe or escalate if they cannot be resolved.
  • Ensure that on-site documentation including work-related standard operating procedures are created, reviewed & updated whenever there is an instruction or process change.
  • Receive, assess, and complete patching and de-patching requests.
  • Develop a good working relationship with all members of staff and client representatives.
  • Provision and fault diagnosis and rectification of network channel connectivity, installation, relocation & decommissioning of IT equipment, and general engineering maintenance & housekeeping of the critical services.
  • Ensure a safe and healthy working environment while maintaining a professional image.
  • Use existing procedures to solve straightforward problems.
  • Impact through clearly defined duties, and methods and tasks are described in detail.
  • Deliver own output by following defined procedures / processes under close supervision and guidance.

What You’ll Need:
  • Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
  • Must meet the physical requirements of this role.
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Strong organizational skills with an inquisitive mindset.
  • Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
Why CBRE:

A culture of respect, integrity, service and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!

• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.

• Internal advancement available after 6-month mark

• 40-45 hours a week

• Competitive Pay

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

CBRE’s Data Center Solutions is the world’s only fully integrated data center real estate firm, offering global strategy, acquisition and disposition representation, project management, and facilities management from a single provider. We serve 40% of the Fortune 100’s data centers, spanning primary, secondary, and tertiary markets across the globe. As an employer of choice, we heavily invest in our people to best serve these state-of-the-art facilities by offering mission critical and leadership training.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 (Fortune #128 as of 2025) and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at http://www.cbre.com.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.


CBRE GWS
CBRE Global Workplace Solutions(GWS)는 고객과 협력하여 부동산이 조직의 생산성과 성과에 의미 있게 기여할 수 있게 합니다. 당사의 계정 관리 모델은 통합된 부동산 솔루션을 제공하는 고객 중심 접근 방식의 핵심입니다. 고객사마다 전담 리더가 배정되며, 업계에서 가장 강력한 플랫폼을 활용하여 지역 및 글로벌 리소스의 지원을 받습니다. CBRE GWS는 전 산업과 지역에 걸쳐 수명 주기의 전 단계에서 고객에게 일관되고 측정 가능한 탁월한 결과를 제공합니다.

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