CBRE에서 경력을 쌓고 잠재력을 키우십시오

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate property management. We are recruiting a Global Alliance Director to join our team in Brussels or London.

As a Global Alliance Director, you will manage the contractual relationship, acting as a trusted advisor and thought leader to develop the business relationship and contract value. The Global Alliance Director will ensure alignment between the account organization and other departments within GWS to maximize value creation and ensure excellence in operational delivery by providing guidance and oversight to enable account teams to contribute positively and holistically manage the fulfilment of our commitment to the customer.

Through the development and execution of a Global Account Business Plan, the Global Alliance Director will be responsible for the profitable growth of the account portfolio's revenue and profit targets. 

Key Responsibilities:

P&L, contract management and governance:

• Responsible for the financial performance of the assigned account(s)
• It indirectly directs resources to deliver the contract, managing the interpretation of the scope as needed.
• Leads the sponsorship essential to meet the contract, managing the interpretation of the scope as needed.
• Ensures that the "promise" to the customer is delivered – sets the tone and culture of how GWS delivers.
• Engages executives as needed to leverage the broader GWS portfolio to introduce new business insights and pricing as part of an integrated set of services
• Ability to negotiate, administer contracts and possess a solid understanding of contract terms and implications.

Customer relationship management and development:

• Manage the contractual relationship, acting as a trusted advisor and thought leader to develop the business relationship with the customer.
• Demonstrates credibility and thought leadership, influencing business results.
• Manages enterprise-wide customer relationships at senior levels, acting as an extension of the customer's leadership team.
• Creates alignment between customer needs and organizational delivery
• Manage escalation and troubleshooting

Strategic Planning and Value Creation:

• Account Growth
• Acts as an expert in the client's business, culture and strategy by actively contributing to the improvement of the client's business.
• Supports the growth of the client business through the development and execution of an account business plan
• Influences the client's planning and budgeting process to improve value and optimize performance.
• Represents the interests of customers, both externally and internally, to GWS.
• Strategic interpreter of needs and identification of new value-added services
• Adapts, plans, integrates portfolio contraction and expansion.
• Ensures the successful management of scope expansion and renewal activities.
• Establishes and implements the resource and people strategy.

Integration and Service Delivery Assurance:

• This role acts as a single point of contact for communication to and from the senior customer.
• Act as a team leader and be responsible for the delivery of all services affecting clients; Manage the escalation process.
• Ensures effective communication on material issues with and between all functional areas of the account team and service delivery team, as well as within GWS leadership and executive management.
• Manage in a matrix environment.
• Manages changes in customer activity that impact service delivery.
• Leadership
• Leads the account leadership team and may have direct reporting responsibilities as well as matrix reporting.
• Manage in a diverse environment.
• Multi-regional responsibilities

Skills/Qualifications:

• Credible management of a large P&L
• Proven track record as a visionary leader
• A high level of personal credibility, customer relationship management, networking and interpersonal skills
• A proven track record in developing and implementing strategic plans
• Significant experience in managing across multiple regions
• Ability to effectively navigate a matrix organization
• Exceptional collaborative skills
• Understanding of contracts and business models in the market
• Strong communication skills
• Industry knowledge and trends
• Advisory skills
• Ability to prioritize.
• Interpret and manage risk.
• Driven by the delivery of results

About CBRE Global Workplace Solutions:

As one of CBRE's leading global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupying customers throughout the lifecycle of a building. Our teams help companies improve operations and reduce costs through expert management of facilities, project management, real estate, energy and sustainability services. Our dedicated teams work across industries and support clients ranging from global Fortune 500 companies to iconic buildings

CBRE Group, Inc. is the world's largest commercial real estate investment and services company, with 2019 revenue of $23.9 billion and more than 100,000 employees (excluding affiliated offices). CBRE has been in the Fortune 500 since 2008, ranking #128 in 2020. It has also been voted the best brand in the industry by Lipsey for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" eight years in a row, including being ranked number one in the real estate sector in 2020, for the second year in a row. Its shares trade on the New York Stock Exchange under the symbol "CBRE".

Why CBRE?

When you join CBRE, you become a member of the global leader in commercial real estate services and investments that helps businesses and people thrive. We are dynamic problem solvers and forward-looking professionals who create meaningful impact. Our collaborative culture is based on our shared values of respect, integrity, service and excellence, and we value the diversity of our people's perspectives, backgrounds and skills. At CBRE, you have the opportunity to forge your own path and realize your potential. We welcome all candidates.

Disclosure of the applicant's use of AI

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask candidates to disclose any use of AI during the application and interview process.

Application Process:

Your application will be reviewed by our TA Team, and you will be contacted if you have been successful in being selected for the position.

No agencies, please.

Please note: The job title listed above may differ from the local ones used in our company and issued on any employment contract.

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