Facilities Coordinator
직무 ID
269764
게시됨
07-4월-2026
서비스 라인
GWS Segment
역할 유형
풀타임
위치
Athens - Attiki - Greece
The Workplace Experience Facility Coordinator is an ambassador of a one team approach within Operations team, representing CBRE and Client brand. Providing high quality customer service and experiences creating a fun and safe place to work including office administration, health & safety activities, and Ad hoc service requests, Reception & Administrative tasks.

Operations  Services 
  • Serve visitors by greeting, welcoming, registering and directing them appropriately
  • Provide information to callers regarding office address, operational hours and reception landline as per the GDPR regulations
  • Register and redirect all file correspondence to the specific departments
  • Ensure all specific facilities issues are logged and ensure remedial actions are completed proactively
  • monitor and manage the deployment of services and action requests through the ticketing system
  • Support the Facility Manager and other FM staff, for the monthly governance and any reports requested by CBRE and the client
  • Event management support (meetings, workshops, year and parties, etc)- set-up, catering, materials, etc.
  • Own the appearance of your space and conduct scheduled quality inspections to assess office appearance and conditions
  • Proactively ensure general office space is always tidy and presentable and instil a sense of ownership within the team
  • Knowledgeable of and deploy the use of standard operating procedures that ensure consistency of quality services delivery throughout the site ensuring high quality visitor and Customer experience
  • Provide Technical support / assistance, if required
  • Assist during larger moves and shuffles, if requested
  • Manage Lost and Found items, if required
  • Data is an essential part of your role and you ensure its integrity and also collate and process for the management team when required
  • Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for your site
  • Proactive ambassador for building, providing solutions to issues
  • You are the liaison between other Client service providers, supporting Client initiatives, supporting Reception and Administrative tasks.

Supplier Management
  • You work alongside supplier personnel and subcontractors to ensure satisfactory completion of service delivery
  • Supplier performance is crucial in delivering excellence. You will log and track supplier related issues and support to ensure the customer receives the best output
  • You ensure all supplier compliance processes are met

Finance
  • You support preparation and management of operational budget within contract guidelines and financial procedures ensuring spend compliance if required
  • Work with Finance and Support teams to ensure an efficient and accurate invoice/ purchase order process, investigating queries as required
  • Input and maintain an updated record of invoices and purchase orders, electronically in the company applications and physically, if required
  • You support and recommend revenue contribution initiatives to exceed plan

Project and Programs
  • You recommend initiatives to improve the local operations or customer experience and actively encourage your team to do the same
  • You recognise the benefit of change and support the deployment of initiatives at site level
  • You actively look for innovation that will improve any aspect of the contract
  • Undertake all other duties & tasks as reasonably requested by your line manager
  • Based on size, scale and location of your site you may be required to undertake aspects of other roles

Skills, experience, education, personal characteristics required:  

  • Customer focused, highly motivated, proactive and show great initiative to keep the office running smoothly.
  • Demonstrates and encourages ownership of service and proactive behaviours in self and team.
  • Consistently delivers exceptional customer experiences, building on flawless fundamentals. Engages in self development and seeks service improvements always putting safety first. Embraces change initiatives in close collaboration with team members.
  • Good People Management skills, prioritises team workload, whilst encouraging team development
  • At least 1 year in a similar position 
  • Minimum High school diploma
  • Fluency in written and spoken English language
  • Strong interpersonal, written and verbal communication skills
  • Very good PC knowledge in MS Office
  • Basic financial awareness
  • Maintains calm and a positive attitude under stressful circumstances


CBRE GWS
CBRE Global Workplace Solutions(GWS)는 고객과 협력하여 부동산이 조직의 생산성과 성과에 의미 있게 기여할 수 있게 합니다. 당사의 계정 관리 모델은 통합된 부동산 솔루션을 제공하는 고객 중심 접근 방식의 핵심입니다. 고객사마다 전담 리더가 배정되며, 업계에서 가장 강력한 플랫폼을 활용하여 지역 및 글로벌 리소스의 지원을 받습니다. CBRE GWS는 전 산업과 지역에 걸쳐 수명 주기의 전 단계에서 고객에게 일관되고 측정 가능한 탁월한 결과를 제공합니다.

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