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Sr. Employee Relations Business Partner – Remote US

About The Role:

As a Sr. Employee Relations Business Partner, you will provide expertise in all aspects of employee relations in a fast-paced, high-volume environment. You will design, execute, and monitor HR programs and policies, offering strategic guidance to People Business Partners (PBPs) and drive operational excellence in investigative processes and resolution.

What You’ll Do:

Build and Develop Employee Relations Programs: 

Design and implement strategies for a scalable ER program, ensuring consistency across the account.

Conduct Investigations and Ensure Compliance: 

Manage complex ER cases, including interviews, documentation, and resolution. Track case status, coordinate input from multiple stakeholders, and partner with PBPs and legal counsel to assess risks. Provide guidance on compliance with global employment laws, ensuring policies are up-to-date. Share best practices and standardized measures to evaluate effectiveness.

Provide Consultation and Guidance: 

Advise on employee relations matters such as investigations, conflict resolution, performance issues, and ADA accommodations. Make data-driven recommendations to improve ER processes. Act as a resource for interpreting policies and provide guidance on best practices.

Improve Employee Experience: 

Serve as an advisor to employees and managers on workplace matters. Facilitate training on investigations, performance management, compliance, root cause analysis and engagement action plans. Conduct follow-ups to ensure sustained resolution of issues and collaborate with Learning & Development to deliver training content.

Develop Systems and Reporting Capabilities: 

Improve systems for collecting and tracking data related to ER cases, develop reporting capabilities, and deliver insights to business leaders. Use metrics to inform strategic decisions.

Performance Management and Policy Design: 

Partner with PBPs to design performance management policies and templates. Provide coaching on performance improvement plans, structured coaching, and other interventions. Facilitate the change management and application of best practices across the team.

Policy Development and Compliance: 

Assist in policy content redesign and recommend changes based on root cause analysis. As a subject matter expert, ensure alignment with global employment laws, providing strategic counsel on policy interpretation.