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About the role:

The Events Associate is at the forefront of delivering a positive meeting and events experience as a cultural ambassador and service leader. In this role, you would be the customer service provider for meetings and events. Daily duties would include tasks such as: moving, setting up and striking furniture, décor, removable walls, and event equipment. Events support ranging from internal meetings to high-level events that may include guests, senior level executives, and press. Events Associates must be able to act independently on event sites while maintaining a professional attitude. This role is based in one of our client’s offices in Indianapolis, Indiana. 

This is a physical role and will require being on your feet throughout the day along with flexibility to work overtime and/ or flexible hours as needed. Core hours are about 7am-4pm with some flexibility as needed.

WHAT YOU'LL DO:  

• Assist with logistics, coordination and day-of execution of meetings, conferences and events.
• Create a hospitable environment for attendees, event owners, and vendors. 
• Perform daily meeting and conference room turnover and/or midday room refresh, reconfigurations and resets for indoor and outdoor spaces.
• Responsible for post event storage and inventory of tables and chairs. 
• Responsible for post-event task completion and reconciliation. 
• Take direction from the Events Supervisor, while collaborating with senior meeting & events team members to meet the needs of partners, clients, and vendors. 
• Escalate potential issues/concerns to management as appropriate. 
• Accountable for ensuring deadlines are met on time and with high quality. 
• Pays attention to detail and ensure event setups are complete & presentable. 
• Demonstrate commitment to achieving client satisfaction and employee engagement targets for the organization and department(s). 
• May manage inventory of event supplies (i.e. furniture and other event items etc.). 
• May work on inventory control and routine inspection of equipment. 
• Complete room checks; Communicate corrections as needed to appropriate contact. 
• Monitor and responds to event activities such as gathering event equipment needs. 
• Responsible for setup and strike of furniture and equipment for meeting and events. 
• Perform other duties as assigned. 

WHAT YOU'LL NEED:

• Current driver’s license, good driving record. 
• HS Diploma or GED required. 
• No work experience is required but 1 to 2 years of prior work experience in event coordination, retail, convention center, banquet captain, restaurant, customer service or other hospitality experience preferred. 
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. 
• Ability to effectively present information to an internal department. 
• Comfortable meeting and engaging with new people. Warm and engaging demeanor. 
• Ability to assess circumstances, empathize and offer help. 
• Utilize a high level of attention to detail as well as strong interpersonal skills. 
• Have a positive attitude and a strong sense of urgency in resolving any issues that may arise. 
• Ability to calculate simple figures such as percentages. 
• Ability to understand and carry out general instructions in standard situations. 
• Ability to solve problems in standard situations. 
• Requires basic analytical skills. Good organizational skills. 
• Must work well under pressure with multiple deadlines and demonstrate a proactive approach to routine and non-routine occurrences. 
• Proficiency in Microsoft Office and ability work in multiple software platforms and applications. 
• Ability to work flexible work schedules based on business need. 
• Ability to work requiring significant walking or through other means of mobility. 
• Ability to work in a standing position for long periods of time. 
• Ability to reach, bend, stoop, push and/or pull and frequently lift up to 50 lbs.

About CBRE:

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.