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About the Role

CBRE is seeking an Event Center Coordinator to join our team supporting the client Corporate Event Center. The Event Center Coordinator serves as the primary client-facing representative for event operations, delivering a high level of customer service and ensuring a seamless experience for all attendees, clients, and vendors. This position requires professionalism, attention to detail, and the ability to anticipate and address the needs of both event organizers and guests in a dynamic corporate environment.

This is a fully onsite role Monday-Friday at the client Corporate Event Center. 

What you’ll do:

• Serve as the primary point of contact for guests, clients, and vendors, providing a professional and welcoming experience.
• Act as the central resource for event-related information, including facility details, amenities, schedules, and policies.
• Coordinate with internal teams and external service providers (catering, audiovisual, facilities, security) to ensure seamless event execution.
• Provide on-site event support, including setup checks, monitoring timelines, and making real-time adjustments as needed.
• Anticipate attendee needs, resolve issues promptly, and escalate concerns when necessary.
• Maintain a visible presence in event areas to proactively assist guests and ensure compliance with CBRE and client standards.
• Capture and communicate feedback to support continuous improvement initiatives.
• Manage administrative tasks such as logging service requests, tracking event supplies, and coordinating workplace services (mail, office supplies, onboarding).
• Handle inquiries and complaints professionally, offering solutions that reflect a customer service-driven approach.
• Support security and emergency procedures, ensuring the safety of all individuals in the facility.
• Organize and confirm recreational, dining, and business activities for guests; maintain a database of local recommendations.
• Lead by example, modeling CBRE RISE values while collaborating with team members to improve processes and deliver exceptional service.

What you’ll need:

• High school diploma or equivalent required; bachelor’s degree in hospitality, event management, or related field preferred.
• Minimum of 2+ years of experience in hospitality, corporate services, event coordination, or client-facing roles.
• Hotel concierge or event center client facing role experience a plus
• Strong interpersonal, communication, and customer service skills with the ability to engage professionally and warmly.
• Strong knowledge of the local area including lodging, transportation and local dining options.
• Proven ability to manage multiple priorities in a fast-paced environment with exceptional attention to detail.
• Proficiency in Microsoft Office Suite; tech-savvy and comfortable learning internal systems. Knowledge of audiovisual systems is a plus.
• Flexibility to work varied hours, including evenings and weekends, based on event schedules.
• Professional appearance and demeanor with strong interpersonal skills; able to clearly present information to individuals or groups, interpret instructions, ask clarifying questions, and engage warmly with new people while assessing circumstances, empathizing, and offering assistance.

Why CBRE?

At CBRE, you are empowered to take your career where you want it to go. Enjoy workplace flexibility with the world’s leading real estate services company while supporting a premier corporate client. As an Event Navigator, you will play a critical role in ensuring that the Eli Lilly Corporate Event Center delivers exceptional experiences to clients and guests.

Benefits

CBRE offers a comprehensive benefits package, including:

• Medical, dental, and vision coverage
• Paid time off, including vacation, sick leave, and holidays
• 401(k) with company match
• Company-paid life and disability insurance
• Career development and growth opportunities

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.