The purpose of the role is:
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Mechelen, but also will oversee the Breda site. The successful candidate will have day to day management of a location or group of locations, to include task, budget control, service delivery, customer satisfaction and client relationship management on site.
Responsibility level:
To deliver best practice facilities management & building services which are consistent with client business
needs, compliant with local regulatory requirements and in accordance with all corporate policies/procedures.
Principal duties:
• Implements and manage site safety / health / environmental / security systems to ensure compliance with
corporate expectations and appropriate laws / regulations
• Ensures compliance with all local regulatory requirements and with corporate policies/procedures including
the Operations Integrity Management System, Security guidelines and the Controls Integrity Management System.
• CBRE Logbook Owner / Overview. Ensure that logbooks are fully implemented and maintained for the site.
Ensuring that all site audits are completed in line with CBRE schedule.
• Inspire and behave with unquestioned integrity and in accordance with CBRE Ethics Policy and Standards of
Business Conduct.
• Implement facility management on a day / day basis
• Manages and motivates all Facilities personnel including relevant contractor personnel, to achieve target
business results and objectives.
• Manages contractor provided services and monitors key performance indicators, service statistics and trends, and all associated costs.
• Manages the delivery of efficient and cost-effective Facilities Management services, such as maintenance and cleaning, catering.
• Ensure contingency plans are in place for emergencies. These include approved business continuity plans, disaster recovery plans etc.
• Continually challenges the CBRE team and subcontractors to identify innovation and efficiency opportunities for the site in order to achieve site savings targets.
• Monitors client demand for office support services, such as mailroom and reprographics, and maintains strong client communications to align service offerings and service levels with current client business needs.
• Stewards relevant assets and ensures optimum asset value.
• Manages the development of best practice facility management services through benchmarking, networking, and use of the CBRE Internal Resource Program.
• Ensures the implementation of continuous improvement procedures by implementing amongst others the Client Facility Management Performance Plan.
• Be the local representative of CBRE. Actively engage with customers (including senior business leaders) on site to develop strong relationships and high levels of customer/client satisfaction.
• Conduct goal setting activities and performance reviews for your direct reports. Manage personnel, including recruiting, talent development, succession planning, training, rewards/recognition and any performance management or disciplinary requirements. Deploy resource strategies to maximize headcount and skill base across the account and ensure there is a succession plan in place for key roles on site.
Profile:
• Bachelor’s degree in Facilities, business or SSHE, or equivalent through experience
• Experience in managing Commercial sites (desirable).
• Strong experience in managing Facility on site
• Good understanding of technical services
• Ability to work in French, Dutch and English
• People manager who’s capable of leading and inspiring a management team, operational staff and contractors
• Experience in Project Management and Change Management
• Minimum 5 years of leadership experience. Leading and motivating a big team.
• Able to function on / and interact with different levels within the organization and act as the SPOC of the site
Education and experience:
• Experience in managing large budgets for operations and maintenance.
• Good practical knowledge and understanding of procedures.
• Knowledge of project management (EMCAPS desirable) and SAP/Dynamics / SI7/ETC.
• Practical knowledge of Windows Office environment.
Personality:
• Team leader (guidance to his/her teams) and team player (common initiatives)
• Decision maker with sound business judgement
• Self-driven, with a sense of urgency for solving problems and taking action
• Strongly customer service orientated
• Strong safety leadership
• Ownership of assigned equipment, budgets and actions
• Organizes own work and priorities within agreed objectives
• Problem solver, with good feeling for realistic, simple and cost effective solutions
• Continuously looking for added value and operational excellence of installations and procedures
• Good communicator to all levels of the organization.
• Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals
Attitude:
• Stress-resistant
• Flexible
• Open for new challenges
• Eager to learn
Languages: Dutch, English and Frenc