CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
About the role
As a CBRE Mail Services Associate, you will be responsible for supporting mailroom operations for a pharmaceutical campus.
This is an onsite role Monday-Friday in Cambridge, MA.
Seeking professional and customer-focused candidates with good administrative and computer skills.
What you’ll do
- Audit delivered items with delivery invoices.
- Approve or reject deliveries based on inspections and check for contraband.
- Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
- Ensure all shipped packages are protected against damage.
- Process shipment requests with vendor, advising package owner of arrangements.
- Apply appropriate postage amounts and required identification to outgoing mail and packages.
- Stock copy rooms and provide first communication for copier fleet production.
- Check daily and replenish, if necessary, all mail and postage supplies.
- Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
What you’ll need
- High School Diploma or equivalent experience or GED with 3-4 years of job-related experience.
- Valid & active driver's license.
- Customer-focused and professional demeanor.
- Ability to write routine reports and correspondence.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Will hold basic computer literacy.
Why CBRE?
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Joignez-vous à notre communauté de talents
Keep up to date with exciting career
opportunities and the latest news.