Facilities Sr Analyst
Référence du poste
268263
Posté
30-mar-2026
Ligne de service
GWS Segment
Type de rôle
À plein temps
Centres d'intérêt
Facility Management
Localisation(s)
Houston - Texas - United States of America
About the Role:

The Sr Facilities Analyst is based in Downtown Houston, Texas and supports a Senior Facility Manager or Facility Manager across multiple Class A corporate office sites. This role has a strong operational and client relationship focus, serving as a key day-to-day representative of facilities operations for corporate occupants and stakeholders. The position is responsible for delivering consistent, responsive, and high-quality facility services while ensuring safe, compliant, and resilient building operations. A proactive Work, Health, and Safety (WHS) and risk mitigation mindset is essential.

What You’ll Do:
  • Act as a primary on-site point of contact for clients, occupants, and internal stakeholders, ensuring a high level of service delivery.
  • Build strong working relationships with client representatives through regular communication, visibility, and follow-up.
  • Proactively identify operational issues, service gaps, and client concerns; drive timely resolution.
  • Support and participate in client meetings, operational reviews, and walkthroughs.
  • Coordinate day-to-day building activities to minimize disruption to occupants and business operations.
  • Ensure service level agreements (SLAs) and key performance indicators (KPIs) are met or exceeded.
  • Track, respond to, and close client service requests with clear communication and accountability.
  • Support the Senior Facility Manager or Facility Manager with daily multi-site operations.
  • Coordinate, escort, and oversee third-party vendors, contractors, and service providers.
  • Manage preventive and corrective maintenance activities across building systems.
  • Assist with budget tracking, operating expenses, CAPEX oversight, and purchase order management.
  • Maintain asset registers, lifecycle planning, and operational documentation.
  • Participate in planned maintenance activities at sites outside the Houston metro area as needed.
  • Support incident response, escalation protocols, and on-call coverage.
  • Demonstrate visible leadership in promoting a safety-first culture.
  • Identify hazards, perform risk assessments, and implement mitigation strategies.
  • Verify contractors follow approved methods of procedure, permits, and safe work practices.
  • Participate in safety audits, inspections, incident investigations, and corrective action tracking.
  • Apply a proactive risk avoidance and business continuity mindset in all operational decisions.
What You’ll Need:
  • Bachelor's Degree preferred with 2-5 years of relevant experience in facilities management, engineering, or building operations. In lieu of a degree, a combination of experience and education will be considered.
  • Strong client service orientation with demonstrated operations execution skills.
  • Strong organizational, analytical, and problem-solving abilities.
  • Proficiency in Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Ability to manage multiple priorities across multiple sites.

  • Ability to work in office, mechanical, and rooftop environments.

  • Availability for after-hours support, emergencies, and on-call rotation.

  • Occasional regional travel required (Austin TX quarterly) + some potential support at other sites, only if needed.

#GWSFMS

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclosure:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.


CBRE GWS
CBRE Global Workplace Solutions (GWS) propose des prestations multi techniques et multi services afin d’assurer une gestion efficace et pérenne des services généraux de nos clients. CBRE GWS France traite ainsi toutes les facettes de la gestion des installations, en utilisant un modèle intégré qui combine des services directs et des sous-traitants spécialisés.

Retour