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Workplace Experience Manager
Identifiant de l’emploi
263783
Publié
17-mar-2026
Gamme de services
GWS Segment
Type de rôle
Temps plein
Site(s)
Cambridge - England - United Kingdom of Great Britain and Northern Ireland

Workplace Manager – Life Sciences Client

Location: Cambridge
Client: Global Life Sciences Organisation
Employer: CBRE Global Workplace Solutions
Contract: Full‑time, site‑based

Role Overview

CBRE is recruiting a Workplace Manager to lead the delivery of workplace and facilities services at a high‑profile life sciences site. This is a client‑facing leadership role responsible for service delivery, people management, health & safety, financial performance and continuous improvement.

Key Responsibilities

  • Lead and manage the on‑site workplace team to deliver services in line with SLAs and KPIs
  • Act as the main point of contact for the client, building strong working relationships
  • Ensure Health & Safety, QSHE and statutory compliance across all services and contractors
  • Manage site operations, including reception, post, cleaning, catering, meeting rooms and office services
  • Oversee reactive and planned maintenance delivery via CAFM / helpdesk systems
  • Manage site budgets, cost control, reporting, accruals and purchase orders
  • Produce weekly and monthly financial and performance reports
  • Support workplace improvements, new initiatives and flexible ways of working
  • Manage projects, moves, changes and events on site
  • Recruit, develop and performance‑manage team members and support succession planning

Skills & Experience

  • Proven experience in a Workplace Manager, Facilities Manager or Operations Manager role
  • Strong background in customer service, hospitality, front‑of‑house or workplace services
  • Confident managing people, budgets and client relationships
  • Strong understanding of Health & Safety and compliance
  • Experience using CAFM systems and Microsoft Office
  • Highly organised, professional and service‑driven

Desirable:

  • Life sciences, corporate office or high‑profile client experience
  • Financial or commercial management experience

What’s on Offer

  • Opportunity to manage a flagship client site
  • Career progression within CBRE
  • Supportive, professional working environment
  • Competitive salary and benefits package

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