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Workplace Experience Coordinator
Identifiant de l’emploi
259380
Publié
06-mar-2026
Gamme de services
GWS Segment
Type de rôle
Temps plein
Site(s)
Rosemont - Illinois - United States of America
About the Role:

As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.


What You’ll Do:
  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. 
  • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. 
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor. 
  • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. 
  • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. 
  • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. 
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. 
  • Coordinate with vendors who supply services or goods to the workplace. 
  • Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. 
  • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need:

  • High School Diploma or GED with up to 2 years of job-related experience. 
  • Ability to follow basic work routines and standards in the application of work. 
  • Communication skills to exchange straightforward information. 
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. 
  • Strong organizational skills with an inquisitive mindset.
Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

 
Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.


Disclaimers

Applicants must be currently authorized to work in the USA without the need for visa sponsorship now or in the future.
Equal Pay Disclaimer

IL Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $49,000 and the maximum is $53,000. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.


Separator

Host
« Host » est une gamme de services de CBRE, la plus grande organisation immobilière commerciale au monde. Notre mission consiste à améliorer le bien-être individuel, la productivité personnelle et l’efficacité organisationnelle grâce à des services technologiques axés sur les personnes. Plus simplement, nous souhaitons aider les gens à travailler plus intelligemment et à se réjouir de le faire. 

Notre expérience permet aux employés de se connecter à leur environnement, grâce à la technologie, aux commodités et aux collectivités qui comptent le plus. La gamme de produits évolutifs « Host » comprend des services de qualité concierge fournis par des « hôtes » talentueux de CBRE, une formation et une certification de classe mondiale en matière de service à la clientèle, ainsi qu’une puissante plateforme technologique de niveau entreprise. 

La plateforme, qui peut être adaptée aux besoins précis des clients, propose une expérience mobile robuste qui permet aux utilisateurs de naviguer sur le lieu de travail, de planifier des réunions avec des collègues, de réserver des espaces de travail, d’utiliser les services de restauration et d’accéder aux services du bâtiment et de conciergerie.

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