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Office & Contract Support Associate
Identifiant de l’emploi
257901
Publié
26-jan-2026
Gamme de services
GWS Segment
Type de rôle
Temps plein
Site(s)
Atlantic City - New Jersey - United States of America
Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery. 

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the role 
The Office & Contract Support Associate is responsible for ensuring the smooth, efficient operation of the office while supporting contract administration and account governance tasks. This hybrid role provides administrative support, client service, vendor coordination, financial processing, receptionist/office coordination functions, and workflow management. The individual serves as a key connection point between internal teams, clients, and vendors, helping ensure high‑quality service delivery and organized business operations.

What You’ll Do:
Office & Administrative Support (Primary)
• Serve as the central point of contact for the office, ensuring professional communication with employees, clients, and visitors.
• Perform receptionist duties as needed, including greeting guests, managing incoming calls, and supporting front‑of‑house operations.
• Provide general administrative support to internal teams, including scheduling, document creation, presentations, and correspondence.
• Maintain and update department CRM databases (e.g., Efficy, Propertyweb); proactively follow up with clients to ensure accurate information.
• Support the Office Manager with daily tasks, event coordination, office supply management, mail handling, and facilities-related needs.
• Assist with AML/KYC tasks, compliance requirements, and internal administrative procedures.
• Update fee pipelines, track deliverables, and request invoices from finance as needed.
• Maintain strong organization and time‑management practices to keep workflows structured and efficient.

Contract Support & Financial Administration (Secondary)
• Act as a point of contact for client inquiries, ensuring timely and courteous communication.
• Support account governance through financial reporting (WIP, debt, OPOs, invoicing pools), budget tracking, and data analysis.
• Assist with customer billing and invoicing, ensuring accuracy, compliance, and margin integrity.
• Coordinate vendor onboarding; maintain subcontractor documentation for reactive and planned work.
• Maintain and update CMMS and web‑quote systems, ensuring job statuses and data remain current.
• Monitor helpdesk activities: log service requests, track progress, and coordinate resolution with vendors and internal teams.
• Prepare client-facing and internal reports; attend meetings, record minutes, and support monthly business reviews.
• Maintain QHSE documentation and support compliance with Health, Safety, and Environmental standards.
• Recommend process improvements, cost-saving initiatives, and opportunities for operational efficiency.
• Support contract compliance by maintaining obligations, documentation, and quality audits.

What You’ll Need:
• High School Diploma or GED required; Associate’s degree in Business, Accounting, Finance, or a related field preferred.
• 3–5 years of experience in administrative support, office coordination, or contract support roles.
• Strong proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Experience with CRM databases and/or CMMS tools preferred.
• Excellent verbal and written communication skills.
• Strong organizational, time‑management, and multitasking abilities.
• Ability to analyze information, resolve issues independently, and meet deadlines.
• High attention to detail and strong financial acumen (markups, percentages, cost tracking).
• Professional, proactive, positive mindset with strong customer-service orientation.

Preferred Attributes
• Experience in real estate, facilities management, or professional services environments.
• Ability to collaborate with diverse teams and build strong working relationships.
• Commitment to accuracy, compliance, confidentiality, and continuous improvement.

Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Equal Pay Disclaimer
Pay Disclaimer: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is  $24.04/hr and the maximum salary for this position is $26.60/hr. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

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CBRE GWS
CBRE Solutions espaces globales (SEG) travaille avec les clients pour que l’immobilier contribue de manière importante à la productivité et au rendement de l’entreprise. Notre modèle de gestion de compte est au cœur de notre approche centrée sur le client pour offrir des solutions immobilières intégrées. Chaque client se voit confier à un responsable dédié et est soutenu par des ressources régionales et mondiales, tout en tirant parti de la plateforme la plus robuste de l’industrie. CBRE SEG fournit à ses clients des résultats supérieurs constants et mesurables à chaque étape du cycle de vie, dans tous les secteurs et toutes les régions du monde.

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