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Assistant Manager - Facility Soft Service
Identifiant de l’emploi
213793
Publié
01-avr-2025
Type de rôle
Temps plein
Site(s)
Bengaluru - Karnataka - India

Description

  • Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems.
  • Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions.
  • Assume full responsibility for management of soft services against contracted scope of works.
  • Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded.
  • Coordination  of site events (Festivals and Special events needs)
  • Day to day supervision of the Janitorial teams
  • Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority.
  • Ensure that all costs and expenditure are within the budgeted levels
  • Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping.
  • Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness
  • Client and customer retention and satisfaction
  • Plan and implement training programs for department staff and clients.
  • Design and implement reports to measure service performance metrics.
  • Evaluate and maintain help desk software; oversee preparation and distribution of system updates.
  • Monitor budget; review and approve purchase orders.
  • Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards
  • Serves as liaison between facility manager and vendor staff; recommends correction of deficiencies; coordinates remodeling activities, as appropriate to the position.
  • Schedules space usage controls key issuance and building security; prepares calendars and maintains records.
  • Oversees events held at facility; interacts with caterers, and/or auxiliary staff as appropriate to the specific event.
  • Prepares scheduled and periodic reports of facility usage, maintenance, and condition.
  • Maintains and orders equipment and supplies for facility operations.


Minimum Skills Requirement:

  • Good communication skills
  • Hands on Experience in soft services
  • Ability to work under time constraints and meet deadlines.
  • Ability to anticipate and resolve problems.
  • Knowledge of computer application programs.
  • Ability to foster a cooperative work environment.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. 

Minimum experience of 5 to 8 years in the relevant field / hospitality background

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