CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
About the Role:
As a CBRE Facilities Director, you will serve as the primary client contact for the delivery of both hard and soft facilities management services with approximately 600K SQ FT pharmaceutical space. This is fully onsite role Monday-Friday in Zebulon, NC.
What You’ll Do:
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Lead hard services including maintenance, mechanical/ HVAC, electrical and plumbing and soft services including janitorial, waste management and dining services.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Review the client's strategic plans for appropriate staffing levels to meet expectations.
- Manage capital project and operating budget reports for a singular property.
- Create action plans to improve financial positions. Manage negotiations for contract services.
- Meet with the client management team and appropriate departments to discuss, resolve and discrepancies.
- Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
- Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
- Significantly improves and changes existing methods, processes, and standards within job discipline.
What You’ll Need:
- Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Facility Management certification preferred.
- Prior FM leadership in GMP Pharmaceutical experience preferred.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. There will be about 5 direct reports leading over 100 indirect reports.
- Prior budget/ FM P&L preferred. This individual will oversee an approximate budget of about $20M annual operating spend.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Expert organizational skills and an advanced inquisitive mindset.
Disclaimer:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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