About the Role:
Turner & Townsend is seeking an exceptional Associate Director, Program Manager, to lead our critical Technology Laboratory (typically found in data center environments) projects for a leading global technology client in Mountain View, CA. This is an unparalleled opportunity to help shape the future of cutting-edge data center and laboratory infrastructure, directly impacting our client's most strategic initiatives. We are seeking a hands-on leader who can blend technical MEP subject matter expertise with project and program management excellence.
This job is part of the Program Management function. They are responsible for the creation and delivery of strategic programs or projects representing our client’s major initiatives.
What You’ll Do:
- Serve as the Mechanical/Electrical Subject Matter Expert (SME) during the design and construction of Technical Laboratories.
- Provide support for the design and construction of Substations that supply power to the Laboratories.
- Demonstrate in-depth knowledge and expertise in your job discipline, specifically regarding the design and execution of Technical Laboratories, including effective risk identification, management, and mitigation.
- Maintain project and program schedules and budgets, ensuring timely escalation and resolution of issues to meet client, program, and project objectives. This applies to delivery teams, whether they are T&T or third-party vendors.
- Manage end-to-end, cross-functional projects and programs by utilizing both client and T&T tools, guides, and playbooks. A key expectation is to leverage your industry and market expertise to suggest updates and improvements for these existing tools, processes, guides, and playbooks.
- Create & distribute routine Project and Program reports.
- Influence and advise stakeholders by clearly communicating complex and challenging concepts.
- Develop and maintain strong relationships with clients, both internal and external stakeholders, and vendors. Collaborate with key stakeholders to guide project teams through the entire project or program lifecycle and develop effective solutions.
- Support and strengthen client relationships with utility providers.
- Effectively navigate and achieve successful results when collaborating with utility providers that have constraints.
- As needed, formally supervise employees, which includes staff development monitoring, performance evaluations, and mentoring.
- Assist with the recruitment and hiring of new staff members.
- Model behaviors consistent with company values and lead by example.
- Support functional goals by contributing to new products, processes,
- standards, and operational plans. Manage and coordinate team activities, including establishing work schedules, assigning tasks, and cross-training staff.
What You'll Bring:
- 10+ years of progressive project and program management experience, with a significant concentration in MEP disciplines.
- A minimum of 5+ years of dedicated project management experience within data center environments, coupled with a deep understanding of Data Center MEP infrastructure, including substations.
- Bachelor's Degree preferred (ideally in Engineering, Construction Management, or a related field). A combination of relevant experience and education will be considered.
- PgMP or PMP certifications are highly preferred.
- Proven track record in project staffing, team leadership, strong communication skills, coaching, mentoring, performance management, and talent retention.
- A demonstrated ability to develop and implement innovative methods that transcend existing solutions, solving unique problems with broad business impact.
- Strong organizational skills and an advanced inquisitive mindset. Proficiency with Google Office Suite (Docs, Sheets, Slides, etc.) is essential, Scheduling tools MS Project, Smart Sheets (Critical Path Analysis).
- Strong mathematical and analytical skills, including the ability to perform complex financial calculations (percentages, fractions, forecasting) critical for project cost control and reporting.
- A natural inclination towards a "client-first" philosophy, consistently delivering exceptional solutions seeking service and fostering strong partnerships.
- keen interest in AI technology and its applications, with an enthusiasm for leveraging tools like Gemini to streamline business processes and enhance overall efficiency.
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