Sr Concierge
Job ID
263243
Posted
04-Mar-2026
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
San Diego - California - United States of America
About the Role: 

As a CBRE Senior Concierge, you will assist guests, customers, and tenants with business and personal needs. This includes making reservations, scheduling transportation services, and providing recommendations on local attractions. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. 

What You’ll Do: 

• Serve as a primary point of contact for all individuals entering the facility, ensuring a friendly and professional demeanor at all times. 
• Record, log, and track service requests, providing administrative support to management as needed. 
• Arrange and confirm recreational, dining, and business activities on behalf of requestors, ensuring timely responses to all inquiries. 
• Deliver exceptional customer service, fostering a welcoming environment and encouraging guests and tenants to refer personal and business associates.  
• Build and maintain an up-to-date database of local business recommendations, including preferred transportation sources, dining, entertainment, and more. 
• Adhere to property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building. 
• Address inquiries or complaints from clients, co-workers, and supervisors, providing solutions in a professional and customer-focused manner. 
• Resolve moderately complex problems, identifying appropriate approaches to existing solutions to accomplish team objectives. • Support the Concierge team by applying knowledge of practices and procedures, assisting in building consensus and ensuring team objectives are met. 
• Ensure personal and team outcomes positively impact customer objectives, leading by example and modeling behaviors consistent with CBRE RISE values. 


 What You’ll Need: 

• High School Diploma or GED with 2-3 years of job-related experience. Prior experience in a customer service or hospitality role is preferred. 
• Understanding of a range of processes, procedures, systems, and concepts within the job function and basic knowledge of related job functions. 
• Ability to explain moderately complex concepts or sensitive information clearly and effectively. • Proficiency in Microsoft Office products, including Word, Excel, Outlook, etc. 
• Excellent organizational skills with a strong attention to detail and an inquisitive mindset
Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
 
Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Disclaimers

Applicants must be currently authorized to work in the USA without the need for visa sponsorship now or in the future.

•        CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr Concierge position is $26.00 and the maximum salary for the Sr Concierge position is $32.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

-          Benefits for Full-Time Employees

o   Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance

o   401(k) Plan

o   Paid time off, parental leave, and holidays are available as established by Company policy


Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Go back