Mail Services Associate
Job ID
268979
Posted
07-Apr-2026
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Customer Service
Location(s)
Ridgefield - Connecticut - United States of America
Elevate Your Career with CBRE - Join a Fortune 500 Leader!
As a CBRE Mail Services Associate, you will be the heartbeat of our office operations, ensuring the seamless flow of communication and logistics for a world-class corporate environment. This isn’t just about sorting envelopes; it’s about providing exceptional customer service, managing critical assets, and acting as a professional ambassador for the world’s largest commercial real estate services firm. If you thrive in a fast-paced setting and take pride in organizational excellence, you'll find a supportive team and plenty of room to grow your career here.

Apply today and be part of something extraordinary!

ABOUT THE ROLE

As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function and is responsible for providing office support to a client, business function or individual contributor.


WHAT YOU'LL DO

  • Audit delivered items with delivery invoices.
  • Approve or reject deliveries based on inspections and check for contraband.
  • Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
  • Ensure all shipped packages are protected against damage.
  • Process shipment requests with vendor, advising package owner of arrangements.
  • Apply appropriate postage amounts and required identification to outgoing mail and packages.
  • Stock copy rooms and provide first communication for copier fleet production.
  • Check daily and replenish, if necessary, all mail and postage supplies.
  • Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
  • Impact own team and other teams whose work activities are closely related.
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
WHAT YOU'LL NEED
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

  • High School Diploma or GED with 3-4 years of job-related experience.
  • Proficient computer skills to manage delivery systems
  • Strong communication and customer service skills

OTHER SKILLS and/or ABILITIES 

  • Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
  • Ability to write routine reports and correspondence.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
  • Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Advanced organizational skills with an inquisitive mindset.

Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

BENEFITS

  • Benefits start 1st of the month: Medical, dental vision, PTO, 401k, paid holidays and more...
  • Internal advancement available after 6-month mark
  • Work/Life Balance: 40-45 hours a week

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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