Technical Trainer | Data Center
About the Role
As a CBRE Learning and Development Senior Analyst, you will partner with Data Center and Critical Environment business units to identify technical learning needs and deliver scalable, high‑impact training solutions. This role is responsible for designing, developing, and deploying programs that prepare data center technicians and low‑voltage professionals to safely and consistently perform work in live data center environments.
This position sits within the Talent, Learning & Development function and supports CBRE’s operational excellence by ensuring technical staff are trained on industry standards, best practices, and hands‑on cabling methodologies used in mission‑critical facilities.
What You’ll Do
Technical Training
Serve as a technical learning ambassador by modeling behaviors aligned with CBRE RISE values.
Facilitate technical training programs and support onboarding for data center technicians, with a strong emphasis on low‑voltage and structured cabling systems.
Responsible for teaching:
Low‑voltage electrical fundamentals (copper and fiber)
Pulling, routing, dressing, securing, and labeling structured cabling
Patching, cross‑connecting, splicing, and termination (CAT5e/6/6A, fiber)
Testing and certification using industry‑standard test equipment
Data center pathways, racks, cabinets, and ladder tray systems
Safety practices for work in live data center environments
Conduct training assessments to evaluate technical skills and provide remediation and coaching
Develop training reports
Content, Platforms & Standards
Partner with subject‑matter experts (SMEs), field leadership, and operations teams to validate technical accuracy and relevance of training materials.
Develop learning assets including instructor‑led content, job aids, simulations, assessments, SOPs, and digital modules.
Translate field‑level processes into clear, repeatable, technician‑friendly training content.
Ensure training content aligns with industry standards and best practices (e.g., TIA/EIA, BICSI methodology, client requirements).
Create evaluations and measurement tools to assess technician readiness, skill progression, and training effectiveness.
Governance, Quality & Optimization
Audit and evaluate learning programs to ensure consistent delivery, compliance, and quality across regions.
Review training metrics, technician feedback, and performance outcomes to continuously improve content and delivery methods.
Recommend and implement improved training strategies and delivery models to optimize knowledge transfer from classroom to job site.
Leadership & Collaboration
Support cross‑functional initiatives by explaining complex technical concepts in clear, actionable terms.
Impact both individual learner performance and broader team capability through standardized, repeatable training frameworks.
What You’ll Need
Education & Experience
Bachelor’s degree preferred or equivalent combination of education and experience.
2–5 years of hands‑on experience with low‑voltage electrical and structured cabling work, including:
Cable pulling and routing
Termination, splicing, and patching
Testing and troubleshooting copper and/or fiber cabling
Direct experience working in data center or mission‑critical environments strongly preferred.
Proficiency in Microsoft PowerPoint and Word
Technical & Professional Skills
Working knowledge of data center infrastructure, pathways, racks, and cabling standards.
Ability to analyze technical workflows and translate them into structured learning solutions.
Strong organizational and instructional design skills with attention to detail.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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